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RISE Community Health Centre logo

Medical Office Assistant

Vancouver, BC
CA$26/hour
Mid Level
part_time

Top Benefits

Paid vacation starting at 2 weeks per year plus paid sick days
Casual dress
On-site parking

About the role

Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

RISE is a community-based CHC that is part of the Primary Care Network strategy and funded by the Ministry of Health. RISE CHC supports the health and well-being of Renfrew-Collingwood residents who are facing barriers to achieving health by offering community-based primary care and health promotion services. Populations of focus include Newcomers, LGBTQ2S+, Indigenous, Isolated Seniors, Youth, people experiencing Homelessness, those working in the Sex Trade, and those experiencing Mental Health and Substance Use issues. Services are delivered by a diverse interdisciplinary team, working in partnership with other Collingwood Neighbourhood House departments and partnering agencies.

This is an incredible opportunity be part of the RISE CHC team, where you will work with committed and passionate professionals in the provision of integrated, high quality, holistic health services. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2SIA+, and those living with a visible or invisible disability.

JOB OVERVIEW

The Medical Office Assistant (MOA) is responsible for supporting the day-to-day operations of the Community Health Centre by performing administrative tasks and ensuring high-quality customer service to patients. Medical office assistants support both the front and back of the office, including scheduling appointments, patient communication, filing, stocking rooms and prepping exam rooms for procedures. Additionally, medical office assistant is expected to handle sensitive information confidentially and ensure smooth operation by accurately completing administrative tasks in a timely manner.

SKILLS & QUALIFICATIONS

  • Graduation from a Medical Office Assistant program or equivalent.
  • Two or more years of experience working as a MOA in a community-based primary health care setting.
  • Excellent people and customer service skills.
  • Strong verbal and written communication skills.
  • Experience in performing daily administrative tasks and duties of the community health centre.
  • Ability to multi-task in a complex and fast-paced situation.
  • An egalitarian philosophy and non-judgmental attitude (i.e. gender, culture, age, race, sexual orientation, language, ability and more).
  • Previous experience working with culturally and economically diverse populations and marginalized communities.
  • Experience working with an interdisciplinary and culturally diverse teams.
  • Excellent organization, planning, and computer skills.
  • Understanding of medical terminology.
  • Highly motivated with a strong work ethic.
  • Critical thinking skills.
  • Telephone/switchboard skills.
  • Administrative skills (scanning, faxing, linking documents).
  • Experience with urine dipstick, pregnancy, drug testing and taking vital signs such as blood pressure, height and weight.

ASSETS

  • Fluency in identified non-official languages based on neighbourhood demographics.
  • Experience with OSCAR EMR.

JOB DETAILS

Salary range: $26.09 per hour to start with progression.

  • Paid vacation starting at 2 weeks per year plus paid sick days.

Schedule: Saturdays 7:00 am to 3:30 pm (8hrs), additional vacation coverage during the week.

Location: RISE Community Health Centre 5198 Joyce Street, Vancouver, BC, V5R 4H1, and outreach locations within the Renfrew-Collingwood neighbourhood.

Expected Start Date: ASAP for training and orientation.

APPLICATION PROCESS

Applicants must be legally entitled to work in Canada, with priority given to Canadian Citizens and permanent residents. If you are not currently authorized to work in Canada, the employer will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, first priority will be given to qualified local and internal applicants. Equality of opportunity and diversity is important to us. We do not discriminate on the basis of race, religion, color, ethnicity, gender, sexual orientation, age, marital status, or disability.

PLEASE SUBMIT A COVER LETTER AND RESUME TO:

Kiran Momin

Community Health Centre Manager, RISE Community Health Centre

Collingwood Neighbourhood House

5198 Joyce Street, Vancouver, BC, V5R 4H1

Email: risechc@cnh.bc.ca

Please quote reference #HC01-25-02

CLOSING DATE: July 9, 2025

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

We thank everyone who applies for this position. We will contact shortlisted candidates only.

No calls please.

https://www.cnh.bc.ca/medical-office-assistant-part-time-permanent-hc01-25-02/

Job Types: Part-time, Permanent

Pay: $26.09 per hour

Expected hours: 8 per week

Benefits:

  • Casual dress
  • On-site parking
  • Paid time off

Schedule:

  • Every Weekend

Work Location: In person

Application deadline: 2025-07-09

About RISE Community Health Centre

Non-profit Organizations