Assistant Manager, Housekeeping/Linen
Top Benefits
About the role
POSITION TITLE
Assistant Manager, Housekeeping/ Linen
JOB CLASS
PE004
DEPT/PROGRAM
Hospital Services
EMPLOYEE GROUP
Management
EMPLOYMENT TYPE
Temporary Full- Time up to 2 years
POSTING DATE
July 11, 2025
WORK SCHEDULE
37.5 hours a week as per schedule
NUMBER
1
POSTING TYPE
Open
HYBRID ELIGIBLE
No
Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.
The Manager, Housekeeping & Linen Services is currently seeking an Assistant Manager. The successful candidate will be responsible for supervising housekeeping staff at multiple locations and assisting the Manager in providing efficient services.
Please Note: This position is eligible for shift premium. The schedule will consist of days, afternoons and weekends.
For information about funding incentives for nurses, our enhanced employee referral program, housing, orientation and other employment-related information please follow this link to our employment web page. https://www.waypointcentre.ca/get-involved/join-our-team
KEY ACCOUNTABILITIES:
- Effectively supervises staff through planning, coordinating and overseeing the activities of housekeeping staff.
- Establishes and maintains schedules/ assignments, quality standards, cleaning methods and procedures, cleaning schedules and cyclical projects assignments, infection prevention and control programs and waste handling.
- Maintain the highest level of cleanliness in assigned areas by implementing operating procedures, co-coordinating training needs conducting performance appraisals.
- Assist in the preparation of annual budget submissions by forecasting requirements for products, equipment and staff.
- Maintain control and inventory of equipment, cleaning supplies and linen.
- Perform administrative tasks including creating departmental schedules, reports, duty assignments, creating daily sign in sheets, managing time off requests and updating the electronic payroll system.
- Ensure effective customer service delivery by following up on customer inquiries, requests, complaints, taking corrective action and communicating pertinent information to customers.
- Regularly monitoring customer service satisfaction, investigating complaints and carrying out discipline as required.
- Set up and approve vacation time off, call in staff to cover absences and schedule part time staff to other departments.
- Participation on various teams and committees.
REQUIREMENTS/QUALIFICATIONS:
- Canadian Healthcare Housekeepers’ – EVS Leadership Certification preferred
- Member of CHHA–Canadian Healthcare Housekeeper Association preferred
- Minimum of 3 years’ of demonstrated leadership experience preferably in a healthcare setting
- Demonstrated understanding of Infection Control best practices for Environmental Cleaning for Prevention and Control of Infections
- Experience with housekeeping operations, linen pick-up and distribution systems including infection control practices and procedures, preferably in a health care setting
- Experience with WHMIS and Occupational Health and Safety Regulations, preferably in a unionized environment
- Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
- Strong team building, interpersonal and conflict resolution skills
- Demonstrated verbal communication and business writing skills
- Proven ability to adapt readily to change with strong organizational and planning skills
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language
HOW DO I APPLY?
Waypoint employees apply through the Employee Self-Service portal at https://employees.waypointcentre.ca and external applicants apply to Join our Team, Career Opportunities | Waypoint by close of business (4:00 pm) July 21, 2025 quoting Job ID WC25-197. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.
About Waypoint Centre for Mental Health Care
Located 150 km from Toronto on the shores of Georgian Bay in historical Penetanguishene, Waypoint is a 301-bed specialty mental health hospital providing an extensive range of acute and longer-term psychiatric inpatient as well as outpatient services.
Waypoint is proud to be an official University of Toronto teaching hospital and academic research centre and has additional academic partnerships with 40 other post secondary institutions, hospitals and organizations.
As the region's only specialty mental health hospital with the province's only maximum secure forensic mental health programs, researchers, clinicians and health care professionals collaborate within our innovative and transforming environment.
Our new campus expansion that includes 200 forensic mental health beds, a new main entrance, auditorium and classrooms, research centre and educational offices, pool and gymnasium opened in May 2014.
The Midland/ Penetanguishene area boasts four-season lifestyle opportunities ranging from outdoor recreation to cultural activities, and combining a small town feel with easy access to many urban amenities.
Assistant Manager, Housekeeping/Linen
Top Benefits
About the role
POSITION TITLE
Assistant Manager, Housekeeping/ Linen
JOB CLASS
PE004
DEPT/PROGRAM
Hospital Services
EMPLOYEE GROUP
Management
EMPLOYMENT TYPE
Temporary Full- Time up to 2 years
POSTING DATE
July 11, 2025
WORK SCHEDULE
37.5 hours a week as per schedule
NUMBER
1
POSTING TYPE
Open
HYBRID ELIGIBLE
No
Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.
The Manager, Housekeeping & Linen Services is currently seeking an Assistant Manager. The successful candidate will be responsible for supervising housekeeping staff at multiple locations and assisting the Manager in providing efficient services.
Please Note: This position is eligible for shift premium. The schedule will consist of days, afternoons and weekends.
For information about funding incentives for nurses, our enhanced employee referral program, housing, orientation and other employment-related information please follow this link to our employment web page. https://www.waypointcentre.ca/get-involved/join-our-team
KEY ACCOUNTABILITIES:
- Effectively supervises staff through planning, coordinating and overseeing the activities of housekeeping staff.
- Establishes and maintains schedules/ assignments, quality standards, cleaning methods and procedures, cleaning schedules and cyclical projects assignments, infection prevention and control programs and waste handling.
- Maintain the highest level of cleanliness in assigned areas by implementing operating procedures, co-coordinating training needs conducting performance appraisals.
- Assist in the preparation of annual budget submissions by forecasting requirements for products, equipment and staff.
- Maintain control and inventory of equipment, cleaning supplies and linen.
- Perform administrative tasks including creating departmental schedules, reports, duty assignments, creating daily sign in sheets, managing time off requests and updating the electronic payroll system.
- Ensure effective customer service delivery by following up on customer inquiries, requests, complaints, taking corrective action and communicating pertinent information to customers.
- Regularly monitoring customer service satisfaction, investigating complaints and carrying out discipline as required.
- Set up and approve vacation time off, call in staff to cover absences and schedule part time staff to other departments.
- Participation on various teams and committees.
REQUIREMENTS/QUALIFICATIONS:
- Canadian Healthcare Housekeepers’ – EVS Leadership Certification preferred
- Member of CHHA–Canadian Healthcare Housekeeper Association preferred
- Minimum of 3 years’ of demonstrated leadership experience preferably in a healthcare setting
- Demonstrated understanding of Infection Control best practices for Environmental Cleaning for Prevention and Control of Infections
- Experience with housekeeping operations, linen pick-up and distribution systems including infection control practices and procedures, preferably in a health care setting
- Experience with WHMIS and Occupational Health and Safety Regulations, preferably in a unionized environment
- Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
- Strong team building, interpersonal and conflict resolution skills
- Demonstrated verbal communication and business writing skills
- Proven ability to adapt readily to change with strong organizational and planning skills
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language
HOW DO I APPLY?
Waypoint employees apply through the Employee Self-Service portal at https://employees.waypointcentre.ca and external applicants apply to Join our Team, Career Opportunities | Waypoint by close of business (4:00 pm) July 21, 2025 quoting Job ID WC25-197. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.
About Waypoint Centre for Mental Health Care
Located 150 km from Toronto on the shores of Georgian Bay in historical Penetanguishene, Waypoint is a 301-bed specialty mental health hospital providing an extensive range of acute and longer-term psychiatric inpatient as well as outpatient services.
Waypoint is proud to be an official University of Toronto teaching hospital and academic research centre and has additional academic partnerships with 40 other post secondary institutions, hospitals and organizations.
As the region's only specialty mental health hospital with the province's only maximum secure forensic mental health programs, researchers, clinicians and health care professionals collaborate within our innovative and transforming environment.
Our new campus expansion that includes 200 forensic mental health beds, a new main entrance, auditorium and classrooms, research centre and educational offices, pool and gymnasium opened in May 2014.
The Midland/ Penetanguishene area boasts four-season lifestyle opportunities ranging from outdoor recreation to cultural activities, and combining a small town feel with easy access to many urban amenities.