Join Our Team at Sheraton Hotel Newfoundland!

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, Sheraton Hotel Newfoundland blends timeless elegance with the vibrant energy of one of North America’s oldest cities. Our premier location overlooks St. John’s Harbour and is just minutes from iconic attractions, boutique shopping, and the legendary George Street entertainment district.

With 304 modern rooms and suites and over 18,000 sq. ft. of well-appointed event space, we provide exceptional experiences for business and leisure travelers alike. But what truly sets us apart is our people.

At Sheraton Hotel Newfoundland, we are passionate hospitality professionals dedicated to the art of exceptional service. We believe in putting people first—whether it’s our guests, our team members, or our community.

As part of Westmont Hospitality Group, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry.

Westmont embodies the following Values:

• Entrepreneurial
• Ethical
• Flexible
• Family Oriented
• Creative
• Empowered

We are seeking a FULL TIME Night Auditor to be a part of our Guest Services Team. The successful candidate MUST BE available to work OVERNIGHT shifts - weekdays, weekends, and holidays - as well as occasional overtime as business levels dictate.

We offer competitive wages in addition to guestroom and food & beverage discounts at all Marriott International hotels around the world.

Scope:

Accurately balances all hotel income and expenses for 24 hour operating period.

Primary Responsibilities:

• Balances and audits for accuracy room revenue, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.

• Balances and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts.

• Completes and transmits daily management and accounting reports and supporting documents necessary to ensure the accurate accounting of hotel revenues and expenses.

• Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.

• Performs all Guest Service Representative functions as required; booking room reservations; answering hotel phone calls and notifying guests of messages; facilitates proper security of department keys.

• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

• Provides a professional image at all times through appearance and dress.

• Follows company policies and procedures.

• May fulfill Manager on Duty shifts as required

Note: Other duties as assigned by supervisor or management

Qualifications:

Education/ Experience:

High School diploma or equivalent required

A minimum of one year food and beverage and/ or hospitality related work experience required.

Accounting related work experience will also be given consideration.

Skills:

Interpersonal skills.

Computer aptitude.

Math/ accounting skills.

Physical/ Cognitive Activities:

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

The major responsibility in this position is to accurately balance all daily hotel income and expenses, therefore a significant portion of the workday is spent speaking, listening and analyzing, usually while sitting at a desk.

The vast majority of time is spent compiling, analyzing or reviewing daily management and accounting reports or using a key board to input data, typically while sitting down. A small portion of time is spent moving around the hotel in order to collect data or speak with staff or guests.

Communication skills are necessary for interacting with other hotel departments, staff or guests.

Lifting, pulling or carrying items weighing approximately 15 pounds can occur a portion of the time if handling or filing the day end reports.

Reading and writing abilities are used often in reviewing and compiling the daily auditing reports.

The person in this position spends some time utilizing problem solving and reasoning abilities.

Mathematical skills, including basic math, basic accounting, percentages and variances are used a large portion of the time.

Organizational Structure:

• Reports directly to the Front Office Manager but also takes direction from the Assistant Front Office Manager, Manager on Duty and Director of Operations

This job description is a general representation of the duties and responsibilities; it may be modified at an individual hotel based upon business necessity.

If you’re looking for a rewarding career in a dynamic and welcoming environment, we’d love to hear from you! Join us and be part of something extraordinary.

At Sheraton Hotel Newfoundland we are committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Diversity drives our success, and we value the unique perspectives each team member brings.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.