Union: OPSEU - PO

Job Number: J0625-0413

Job Title: Compliance Analyst (12 months)

Job Type: Contract

Contract Duration (months): 12 months

City, Province, Country: Toronto, Ontario, Canada

Job Location: Toronto

Job Category: Accounting / Auditing / Finance

Job Classification: FPA6

Role Designation:

Flexible Hybrid - In person days can be flexible from week to week subject to manager approval and operational requirements.

Open Positions: 1

Posting Date: June 14, 2025

Closing Date: June 20, 2025

Salary: $80,245.85 - $93,026.95/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Primary function

In support of LAO’s strategic goal of organizational excellence, ACU conducts random audits of LAO payments and risk-based targeted audits to ensure lawyer compliance with billing rules and regulations. This function supports entity risk management by assessing legitimacy of billings and identifying errors and potential trends in non-compliance. ACU function also ensures the appropriate use of public funds.

The ACU collaborates with internal departments to enhance system improvements and implement preventive controls aimed at reducing non-compliance and educate lawyers on proper billing procedures.

This position plays a key role in supporting the department by executing data queries and strategic analysis to proactively develop new strategies and initiatives for the audit program. Conducting analysis of non compliance trends by leveraging internal and external data to identify gaps that expose might expose the organization to billing risks. Maintain relationships with external stakeholders to obtain third party data used in developing risk based audits. Reporting to the Manager, within an environment of rapid change, this position works under general direction and with a considerable degree of independence, receiving instruction and advice only on matters involving significant departures from established policy.

Home Location: Provincial Office - Toronto
Secondary/Other Location(s): Not applicable

Reporting to: Manager, Audit & Compliance Unit

Key accountabilities

• Development of strategic analysis and analytical reports to support the audit process, obtains relevant statistical and anecdotal information required to provide analysis and reporting to upper management
• Supports the manager by providing analysis and research to assist in the development of and implementation of projects and initiatives
• Lead the develop and document processes, audit trails and process maps to ensure robust documentation of all audit processes
• Foster and oversee partnerships with external stakeholders within the Ministry of the Attorney General and the Immigration and Refugee Board to acquire relevant, reliable data for audit validation and report development
• Developing and implementing Power BI databases to produce efficient audit performance reporting; including dashboards
• Provide subject matter expertise in data analytics to support a culture of data-driven decision making from PeopleSoft and SQL queries
• Provides advice and input on key data requirements and decision points in all audit processes
• Develops and tests system enhancements
• Provides user support during the post-implementation phase of new processes as well as support for day-to-day system issues.
• Prepares comprehensive, succinct written reports that address the key issues of the examination findings, setting out facts cogently, objectively and accurately and in appropriate detail, and including a well-reasoned analysis and objective assessment of accounts.
• Identifies options and/or makes recommendations for subsequent changes on the portal and work procedures to decrease risk and increase efficiency.

Required skills & experience

• University degree or equivalent training in regulatory compliance or auditing; minimum of 2-3 years of experience in related fields such as regulatory or compliance audits.

• Significant experience planning, managing and leading analytical projects; including the ability to identify issues, analyze problems and develop innovative solutions to risk management affecting various levels of organization management.

• Ability to understand complex issues and audit/billing risks as they relate billing systems

• Advanced skills using database software (MS Access and Power BI). Ability to use SQL coding to develop and implement complex reports.

• Advanced experience in using sophisticated software systems (e.g. PeopleSoft, Golden, Power BI).

• Ability to work independently, work on and manage multiple projects

• Experience with comparing policies, procedures and regulations to ensure compliance with processes and identifying potential risks to the organization when gaps may exist

• Demonstrated ability to analyze, summarize and synthesize data.

• Exhibit ability to collate and present reports to stakeholders as well as assist Manager with presentations to senior management on complex issues, policies, strategic plans, research findings and recommendations.

To apply submit a covering letter & résumé.

Only those candidates selected for an interview will be notified.
Final candidates for this position will be required to undergo a criminal record check.

This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn.

As an applicant, it is your responsibility to ensure that you check your email regularly.

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