Description:
In accordance with the General Store Manager, you will set an example for employees by continually striving to exceed guests’ expectations, providing immediate response for product and service shortfalls, and will be responsible for daily operational routines and all related procedures (store supplies, cleanliness, etc.) The Lead Hand will also be responsible for Retail inventory levels, inventory counts, cash reconciliation’s, store transfers, theft procedures and all related paperwork.

Essential functions:

• Establish and maintain a merchandising & display plan for the store.
• Operate a computer POS system and all related procedures and reports.
• Accountable for all security issues involving cash handling, theft, liability, and premises.
• Ensure proper storage of product, equipment, and fixtures.
• Contribute to growth of Panorama through Staff Suggestions and staff functions.
• Assist Manager in preparing operating and capital budgets as required.
• Conduct our business with suppliers and representatives with uncompromising integrity and maintain the highest personal standards of ethical behavior.
• Demonstrate knowledge of all Panorama products, special events, promotions, policies, and procedures, implement and maintain a staff communication binder and board.
• Maintain a clean, neat, and safe environment for our Guests and co-workers.
• Assist in training and coaching of staff, staff adherence to policies and procedures.

Experience/Requirements:

• High School Diploma
• 1-2 years grocery/convenience store supervisory experience
• Guest oriented and able to work under pressure, positive, energetic and enthusiastic.
• Working on your feet in store for extended periods, lifting and moving of boxes and product up to 60 lbs