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About the role

Position : ServiceNow Business Analyst

Location : Halifax or Toronto, Canada (Hybrid)

Duration : Long Term

Please share the resumes with me at pranay@burgeonits.com

Job Summary :

We’re looking for an experienced ServiceNow Business Analyst to support ITSM and ITOM initiatives. The ideal candidate will work with business and technical teams to gather requirements, design solutions, and ensure successful implementation within the ServiceNow platform.

Must-Have Skills :

· 5+ years of hands-on ServiceNow experience

· Strong knowledge of Flow Designer , Scoped Applications , ITSM , and ITOM

· Experience with automated testing and test management in ServiceNow

· Certified in ServiceNow (CSA or CIS)

· Familiarity with Agile, SAFe, DevOps, or ITIL practices

Nice to Have :

· Business Continuity Management experience

· Exposure to Major Security Incident Management (MSIM)

About BURGEON IT SERVICES

IT Services and IT Consulting
201-500

Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.

Burgeon is located in USA, AUSTRALIA & INDIA.

Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.

Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.

Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.

Our Culture

Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.

Vision

To provide the highest quality IT resources for small, medium, and Fortune 500 companies.

Mission

At Burgeon we are passionate about matching great people with great companies.

Values

Achieving our mission requires intelligent, energetic and committed people who possess: