Senior Salesforce System Administrator
Top Benefits
About the role
We’re currently hiring a Senior Salesforce System Administrator. In this role, you’ll be a key member of the team responsible for designing, configuring, and maintaining our Salesforce platform, with a strong focus on user experience, functionality, and business alignment. Your deep understanding of Salesforce administration and experience with Field Service and Experience Cloud will make you a critical partner to both technical teams and operational users.
What We Offer
- Competitive compensation and benefits package
- RRSP program with company match
- Comprehensive health, dental, and vision coverage
- Ongoing career development and training
- Collaborative and safety-focused work environment
Responsibilities
- Configure and maintain Salesforce features including flows, objects, profiles, page layouts, permission sets, and reporting
- Partner with operations and business stakeholders to gather, understand, and deliver on system requirements
- Develop and execute test plans for new functionality and enhancements
- Troubleshoot and resolve issues reported through internal support channels
- Document configurations, decisions, and training materials for end users
- Support deployment planning, sandbox testing, and production releases
- Help standardize platform use across business units and regions
- Build meaningful dashboards and reports for all levels of leadership
- Collaborate with cross-functional teams in an agile environment
Qualifications
- Bachelor’s degree in a relevant field
- 5–7 years of Salesforce admin experience, particularly in Service, Field Service, and Experience Cloud
- Salesforce Certified Administrator (required); Field Service Consultant (preferred)
- Strong understanding of configuration best practices and CI/CD deployment pipelines
- Familiarity with Azure DevOps or similar agile project tools
- Excellent communication, documentation, and troubleshooting skills
- Experience supporting field-based operations is an asset
- Knowledge of ITSM or other structured support environments is an advantage
Diversity, Equity, and Inclusion:
NPL Canada is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and experiences
Accessibility:
NPL Canada is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations during the recruitment or interview process, please let us know, and we will work with you to meet your needs.
About NPL Canada Ltd.
About us
NPL Canada is one of North America's largest utility contractors with extensive pipeline experience and expertise. We specialize in providing turn-key services to utilities for mainline and gas distribution pipeline construction, rehabilitation, and maintenance on a 24/7 basis. While our primary business is natural gas distribution construction, we also specialize in the installation and servicing of underground utilities for electrical, communications, and renewable energy infrastructure, serving utility groups as well as major corporations and developers.
At NPL Canada we are dedicated to not only being a leader in our industry, but to leaving a lasting and positive impact on the communities that we serve for generations to come. As Canada's most respected energy contractor, it is our responsibility and our privilege to work with our customers and our competitors to ensure the best practices for safety, quality and efficiency are openly shared for the benefit of all. For these reasons, we are committed to creating long-term, safe and sustainable solutions that endure. Our Sustainability Framework defines our purpose and commitment to our customers, our employees, our industry and the communities in which we serve.
SAFETY is what we stand for. QUALITY is what we leave behind. EMPLOYEES are our lifeblood. COMMUNITY is who we serve. ECONOMY is a long-term investment. ENVIRONMENT is our home.
NPL Canada, formerly Link-Line, was acquired by industry leader NPL Construction Co. in 2014. Both NPL and NPL Canada are part of U.S.-based Centuri Construction Group, expanding resources and expertise. Together, we are stronger. We are built for the long-term and are mutually dedicated to delivering safe, high quality, efficient and beneficial energy distribution solutions that endure. At NPL Canada, we Think Ahead.
Senior Salesforce System Administrator
Top Benefits
About the role
We’re currently hiring a Senior Salesforce System Administrator. In this role, you’ll be a key member of the team responsible for designing, configuring, and maintaining our Salesforce platform, with a strong focus on user experience, functionality, and business alignment. Your deep understanding of Salesforce administration and experience with Field Service and Experience Cloud will make you a critical partner to both technical teams and operational users.
What We Offer
- Competitive compensation and benefits package
- RRSP program with company match
- Comprehensive health, dental, and vision coverage
- Ongoing career development and training
- Collaborative and safety-focused work environment
Responsibilities
- Configure and maintain Salesforce features including flows, objects, profiles, page layouts, permission sets, and reporting
- Partner with operations and business stakeholders to gather, understand, and deliver on system requirements
- Develop and execute test plans for new functionality and enhancements
- Troubleshoot and resolve issues reported through internal support channels
- Document configurations, decisions, and training materials for end users
- Support deployment planning, sandbox testing, and production releases
- Help standardize platform use across business units and regions
- Build meaningful dashboards and reports for all levels of leadership
- Collaborate with cross-functional teams in an agile environment
Qualifications
- Bachelor’s degree in a relevant field
- 5–7 years of Salesforce admin experience, particularly in Service, Field Service, and Experience Cloud
- Salesforce Certified Administrator (required); Field Service Consultant (preferred)
- Strong understanding of configuration best practices and CI/CD deployment pipelines
- Familiarity with Azure DevOps or similar agile project tools
- Excellent communication, documentation, and troubleshooting skills
- Experience supporting field-based operations is an asset
- Knowledge of ITSM or other structured support environments is an advantage
Diversity, Equity, and Inclusion:
NPL Canada is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and experiences
Accessibility:
NPL Canada is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations during the recruitment or interview process, please let us know, and we will work with you to meet your needs.
About NPL Canada Ltd.
About us
NPL Canada is one of North America's largest utility contractors with extensive pipeline experience and expertise. We specialize in providing turn-key services to utilities for mainline and gas distribution pipeline construction, rehabilitation, and maintenance on a 24/7 basis. While our primary business is natural gas distribution construction, we also specialize in the installation and servicing of underground utilities for electrical, communications, and renewable energy infrastructure, serving utility groups as well as major corporations and developers.
At NPL Canada we are dedicated to not only being a leader in our industry, but to leaving a lasting and positive impact on the communities that we serve for generations to come. As Canada's most respected energy contractor, it is our responsibility and our privilege to work with our customers and our competitors to ensure the best practices for safety, quality and efficiency are openly shared for the benefit of all. For these reasons, we are committed to creating long-term, safe and sustainable solutions that endure. Our Sustainability Framework defines our purpose and commitment to our customers, our employees, our industry and the communities in which we serve.
SAFETY is what we stand for. QUALITY is what we leave behind. EMPLOYEES are our lifeblood. COMMUNITY is who we serve. ECONOMY is a long-term investment. ENVIRONMENT is our home.
NPL Canada, formerly Link-Line, was acquired by industry leader NPL Construction Co. in 2014. Both NPL and NPL Canada are part of U.S.-based Centuri Construction Group, expanding resources and expertise. Together, we are stronger. We are built for the long-term and are mutually dedicated to delivering safe, high quality, efficient and beneficial energy distribution solutions that endure. At NPL Canada, we Think Ahead.