Banquet Captain, Assiniboine Park
Top Benefits
About the role
Job Summary
Reporting to the Manager Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a wonderful experience that exceeds their expectations. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients. The Banquet Captain will ensure that banquet venues are prepped to specifications, banquet staff is fully prepared, guests are well taken care of and that functions are executed as planned. This includes set-up venues for a function or event prior to the guest’s arrival and tear down the venue when the guests have left. The Banquet Captain may be required at times to be a Banquet Server.
As a Banquet Captain you will:
- The Banquet Captain is responsible for managing staff and following timelines for event setups and service.
- Engaging with clients and Sales Managers and maintaining a rapport while running events.
- Ensure all food is presented, served, and displayed per standards.
- Log and maintain food temperatures
- Loading vans with catering supplies and ensuring all items are accounted for
- Driving to event locations
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Maintaining a calm demeanor while under pressure.
- Quick, efficient decision making
- Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
- Return food and beverages, serving equipment and utensils to catering facility
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
About you:
- Food Handler Certificate considered an asset.
- Min. 3 years of catering or hospitality experience, and 1 year of supervisory experience.
- Excellent customer service skills.
- Able to accurately read event orders and organize deliveries for the day
- Adept at conflict resolution.
- Advanced problem solving and delegating skills
- Confident leadership qualities including staff motivation, staff direction
- Ability to follow and maintain written and oral directions for timelines and room setups
- Ability to work independently or as part of a team
- Physical ability to carry out the duties of the position
About Compass Group
Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.35 countries and employs and engages more than 550,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.
Banquet Captain, Assiniboine Park
Top Benefits
About the role
Job Summary
Reporting to the Manager Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a wonderful experience that exceeds their expectations. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients. The Banquet Captain will ensure that banquet venues are prepped to specifications, banquet staff is fully prepared, guests are well taken care of and that functions are executed as planned. This includes set-up venues for a function or event prior to the guest’s arrival and tear down the venue when the guests have left. The Banquet Captain may be required at times to be a Banquet Server.
As a Banquet Captain you will:
- The Banquet Captain is responsible for managing staff and following timelines for event setups and service.
- Engaging with clients and Sales Managers and maintaining a rapport while running events.
- Ensure all food is presented, served, and displayed per standards.
- Log and maintain food temperatures
- Loading vans with catering supplies and ensuring all items are accounted for
- Driving to event locations
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Maintaining a calm demeanor while under pressure.
- Quick, efficient decision making
- Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
- Return food and beverages, serving equipment and utensils to catering facility
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
About you:
- Food Handler Certificate considered an asset.
- Min. 3 years of catering or hospitality experience, and 1 year of supervisory experience.
- Excellent customer service skills.
- Able to accurately read event orders and organize deliveries for the day
- Adept at conflict resolution.
- Advanced problem solving and delegating skills
- Confident leadership qualities including staff motivation, staff direction
- Ability to follow and maintain written and oral directions for timelines and room setups
- Ability to work independently or as part of a team
- Physical ability to carry out the duties of the position
About Compass Group
Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.35 countries and employs and engages more than 550,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.