RLG is an implementation firm that partners with clients to accelerate their improvement journey.

‍

We implement transformative change through on-site coaching that shifts the processes and behaviours of leaders and teams to achieve their strategic and operational goals, connecting the front-line to the bottom line.

We are seeking a proactive Administrative Assistant to provide administrative support to our leadership team and organization. Reporting to the Senior Executive Assistant, you will work closely with our senior executive team, project managers, and administrative staff to ensure smooth operations while upholding accountability and confidentiality. The ideal candidate is a hands-on problem solver with initiative and superior organizational and coordination skills. As a small office, we look to all our team members to roll up their sleeves and take on whatever tasks are necessary to get the job done right.

Become part of our collaborative team and experience a safe, diverse, and inclusive workplace with continuous learning and career growth opportunities.

This role is based out of our Vancouver headquarters. This is an office-based role with flexibility to accommodate needs for occasional remote workdays.

As an Administrative Assistant, your key responsibilities will include:

Training & Development Support

• Providing administrative support to the Global Training & Development Lead.
• Preparing and formatting product development materials (brochures, packages, presentations) for distribution.
• Providing logistical support for recruiting and training events and activities.
• Organizing and managing files on SharePoint and local networks.
• Updating and maintaining content on RLG’s intranet (SharePoint) site.
• Maintaining and entering confidential information and data on CRM and HRIS systems.

General Administrative Duties

• Preparing and proofreading presentations and proposals.
• Compiling research and information as required.
• Supporting the Administration team to adapt to shifting priorities.
• Providing break coverage and vacation relief to the reception as needed.
• Assisting with travel coordination and expense reconciliation.
• Providing event planning support for company committees coordinating events such as regional workshops and annual award celebrations.

We’d love to hear from you if you have:

• Strong organizational skills with exceptional attention to detail.
• A proactive approach to problem-solving, multitasking, and managing competing priorities.
• Excellent communication skills—both written and verbal—with a polished, professional style.
• Strong interpersonal skills and the ability to build relationships across all levels of the organization.
• A positive, team-oriented mindset, with the ability to pivot and adapt as needed.
• Proficiency in MS Office (Outlook, Teams, SharePoint, OneNote, Word, PowerPoint, Excel).
• Experience with Concur and InDesign (an asset).
• Familiarity with social media platforms (a plus).
• The ability to handle high-pressure situations with composure and professionalism.
• Flexibility for occasional early meetings and business travel (valid passport required).
• Flexibility to accommodate occasional early meetings (in-person and virtual).

To qualify for this role, you must have:

• Minimum of 3 years' experience providing administrative support in a corporate setting.
• Proven ability to prioritize, problem-solve, and execute tasks with minimal supervision.
• Experience working in a fast-paced environment where confidentiality is paramount.

The compensation range for this role is 53,000 to 60,000 CAD.

We work hard to cultivate a culture of supportive learning and knowledge exchange within our offices and at our client sites. If you want to join a collaborative team that encourages personal and professional growth, understands the importance of work-life balance, and makes positive, impactful changes for clients, you’ve come to the right place.