About the role
Who you are
- 14+ years of experience in global HR, Total Rewards, or Benefits operations management in a leadership or regional management capacity
- Demonstrated experience designing, implementing, and scaling HR operations across multiple countries or regions
- Strong knowledge of global HR practices, statutory requirements, and compliance frameworks
- Strong analytical and data interpretation skills; ability to translate data into actionable insights and business cases
- Proven ability to lead and develop regional strategies aligned with business objectives and legal standards
- Experience managing vendors, brokers, and third-party administrators effectively
- HR or Benefits-specific certifications preferred
- Familiarity with tools like JIRA, Zendesk, or other ticketing and case management platforms is a plus
What the job involves
- Deel is looking for a strategic and experienced leader to launch and oversee a newly established HR Operations function
- As Associate Director, you will play a foundational role in building and scaling this service, setting regional goals and operational frameworks that align with Deel’s global standards and growth strategy
- You are a strong fit if you’ve successfully built or scaled HR operations in a fast-paced, high-growth environment, have experience managing senior-level team members, and bring a strategic mindset to problem-solving and team development
- This is an exciting opportunity to shape a new function from the ground up and contribute directly to Deel’s global expansion
- Capacity planning and workforce management & AOP
- Setting up regional goals and OKRs and ensuring the achievement of company and team goals
- Providing accurate reporting to the Global Lead for workforce management and capacity planning
- Managing the final stages of hiring and negotiating job offers
- Managing regional compensation and overseeing successful training completion for new team members
- Addressing employee complaints and ensuring the quality of communication and solutions for their team members
- Maintaining global culture and environment within the team
- Overseeing day-to-day operations, job performance for the team and conducting individual performance reviews and reports on metrics
About the role
Who you are
- 14+ years of experience in global HR, Total Rewards, or Benefits operations management in a leadership or regional management capacity
- Demonstrated experience designing, implementing, and scaling HR operations across multiple countries or regions
- Strong knowledge of global HR practices, statutory requirements, and compliance frameworks
- Strong analytical and data interpretation skills; ability to translate data into actionable insights and business cases
- Proven ability to lead and develop regional strategies aligned with business objectives and legal standards
- Experience managing vendors, brokers, and third-party administrators effectively
- HR or Benefits-specific certifications preferred
- Familiarity with tools like JIRA, Zendesk, or other ticketing and case management platforms is a plus
What the job involves
- Deel is looking for a strategic and experienced leader to launch and oversee a newly established HR Operations function
- As Associate Director, you will play a foundational role in building and scaling this service, setting regional goals and operational frameworks that align with Deel’s global standards and growth strategy
- You are a strong fit if you’ve successfully built or scaled HR operations in a fast-paced, high-growth environment, have experience managing senior-level team members, and bring a strategic mindset to problem-solving and team development
- This is an exciting opportunity to shape a new function from the ground up and contribute directly to Deel’s global expansion
- Capacity planning and workforce management & AOP
- Setting up regional goals and OKRs and ensuring the achievement of company and team goals
- Providing accurate reporting to the Global Lead for workforce management and capacity planning
- Managing the final stages of hiring and negotiating job offers
- Managing regional compensation and overseeing successful training completion for new team members
- Addressing employee complaints and ensuring the quality of communication and solutions for their team members
- Maintaining global culture and environment within the team
- Overseeing day-to-day operations, job performance for the team and conducting individual performance reviews and reports on metrics