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HR Experience Associate Director

DEEL22 days ago
Remote
Remote (UK, Europe, US, Canada)
Senior Level

About the role

Who you are

  • 14+ years of experience in global HR, Total Rewards, or Benefits operations management in a leadership or regional management capacity
  • Demonstrated experience designing, implementing, and scaling HR operations across multiple countries or regions
  • Strong knowledge of global HR practices, statutory requirements, and compliance frameworks
  • Strong analytical and data interpretation skills; ability to translate data into actionable insights and business cases
  • Proven ability to lead and develop regional strategies aligned with business objectives and legal standards
  • Experience managing vendors, brokers, and third-party administrators effectively
  • HR or Benefits-specific certifications preferred
  • Familiarity with tools like JIRA, Zendesk, or other ticketing and case management platforms is a plus

What the job involves

  • Deel is looking for a strategic and experienced leader to launch and oversee a newly established HR Operations function
  • As Associate Director, you will play a foundational role in building and scaling this service, setting regional goals and operational frameworks that align with Deel’s global standards and growth strategy
  • You are a strong fit if you’ve successfully built or scaled HR operations in a fast-paced, high-growth environment, have experience managing senior-level team members, and bring a strategic mindset to problem-solving and team development
  • This is an exciting opportunity to shape a new function from the ground up and contribute directly to Deel’s global expansion
  • Capacity planning and workforce management & AOP
  • Setting up regional goals and OKRs and ensuring the achievement of company and team goals
  • Providing accurate reporting to the Global Lead for workforce management and capacity planning
  • Managing the final stages of hiring and negotiating job offers
  • Managing regional compensation and overseeing successful training completion for new team members
  • Addressing employee complaints and ensuring the quality of communication and solutions for their team members
  • Maintaining global culture and environment within the team
  • Overseeing day-to-day operations, job performance for the team and conducting individual performance reviews and reports on metrics

About DEEL

Financial Services