Customer Service Assistant Healthcare At Home Elk HaH - 11477
About the role
Position Summary Provide general office support with a variety of clerical activities and related tasks. The Customer Service Assistant will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, scanning, faxing, filing as well as additional clerical duties. Requires strong computer skills, attention to detail and ability to multi task. Also calls for flexibility, excellent telephone customer service and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Essential Job Requirements Education: High School Diploma or GED Required.
Experience: Six months to one year relevant experience and/or training or a combination of both.
Required skills: General computer knowledge including Microsoft Office Products. Strong organizational skills. Excellent verbal and written communication skills. Exceptional interpersonal skills. Excellent telephone etiquette.
Preferred Skills Job Description All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with federal and state laws.
Requirements are representative of minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
About Penn Highlands Healthcare
Penn Highlands Healthcare is a health system in Pennsylvania that brings together the services of Penn Highlands Brookville, Penn Highlands Clearfield, Penn Highlands Connellsville, Penn Highlands DuBois, Penn Highlands Elk, Penn Highlands Huntingdon, Penn Highlands Mon Valley, Penn Highlands Tyrone and Penn Highlands State College, opening in 2024. Its business continuum also includes two home care agencies, Penn Highlands Healthcare at Home; a full continuum of senior living services, Penn Highlands WRC Senior Services; two long-term care facilities, Penn Highlands Elk Pinecrest Manor and Penn Highlands Jefferson Manor; and a senior residential living facility, Elco Glen.
It provides its area's residents with access to the region's best hospitals, physicians, nursing home, home health agencies, medical supply companies and other affiliates who believe that healthcare should be managed by local board members who live and work in the communities they serve.
Each facility is the leading employer in its hometown and is rooted deeply in both the popular and economic culture of their communities. The vision is to be the integrated health system of choice through excellent quality, service and outcomes.
Many quality services are available in or near every community but additional advanced services may also be available at one of the affiliates. That's one of the greatest strengths of Penn Highlands Healthcare.
Customer Service Assistant Healthcare At Home Elk HaH - 11477
About the role
Position Summary Provide general office support with a variety of clerical activities and related tasks. The Customer Service Assistant will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, scanning, faxing, filing as well as additional clerical duties. Requires strong computer skills, attention to detail and ability to multi task. Also calls for flexibility, excellent telephone customer service and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Essential Job Requirements Education: High School Diploma or GED Required.
Experience: Six months to one year relevant experience and/or training or a combination of both.
Required skills: General computer knowledge including Microsoft Office Products. Strong organizational skills. Excellent verbal and written communication skills. Exceptional interpersonal skills. Excellent telephone etiquette.
Preferred Skills Job Description All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with federal and state laws.
Requirements are representative of minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
About Penn Highlands Healthcare
Penn Highlands Healthcare is a health system in Pennsylvania that brings together the services of Penn Highlands Brookville, Penn Highlands Clearfield, Penn Highlands Connellsville, Penn Highlands DuBois, Penn Highlands Elk, Penn Highlands Huntingdon, Penn Highlands Mon Valley, Penn Highlands Tyrone and Penn Highlands State College, opening in 2024. Its business continuum also includes two home care agencies, Penn Highlands Healthcare at Home; a full continuum of senior living services, Penn Highlands WRC Senior Services; two long-term care facilities, Penn Highlands Elk Pinecrest Manor and Penn Highlands Jefferson Manor; and a senior residential living facility, Elco Glen.
It provides its area's residents with access to the region's best hospitals, physicians, nursing home, home health agencies, medical supply companies and other affiliates who believe that healthcare should be managed by local board members who live and work in the communities they serve.
Each facility is the leading employer in its hometown and is rooted deeply in both the popular and economic culture of their communities. The vision is to be the integrated health system of choice through excellent quality, service and outcomes.
Many quality services are available in or near every community but additional advanced services may also be available at one of the affiliates. That's one of the greatest strengths of Penn Highlands Healthcare.