Store Manager (Toronto Eaton Centre)
Top Benefits
About the role
The Company Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description As a Store Manager, you will report directly to the Brand Manager and assume comprehensive responsibility for the overall management of the business. Your pivotal role encompasses ensuring unwavering adherence to company policies and procedures, driving sales through staff motivation, and delivering exceptional customer service to stimulate sales growth. You will be tasked with executing and achieving operational objectives, embodying Swatch's Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid vacations
- Paid sick days
Responsibilities include:
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
- Compliance: Maintain safety standards, act as a policy and procedure role model
Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status: Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- Availability to work opening and closing shifts; flexible hours including weekends and holidays
- Strong communication skills (verbal & written), including strong relationship building skills
- Must be a self-starter who works well independently and in team environments
- Ability to communicate in a clear concise and understandable manner
- Effective leadership skills to mentor and motivate retail team
- Results oriented with a high level of energy and enthusiasm
Professional Requirements
- At least 3 years retail leadership experience, preferably in fashion and/or accessories
- Intermediate computer skills with working knowledge of MS Office
- At least 5 years of customer service experience
- Experience working with POS systems
Job Location: Yonge Street 220, M5B 2H1 Toronto ON MB H, Canada (Ontario)
Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
About Swatch
Launched in 1983 by Nicolas G. Hayek, Swatch is a leading Swiss watch maker and still one of the world’s most popular brands. Those first Swatch watches amazed everyone with their revolutionary concept, creative design and provocative spirit. Today, Swatch continues to innovate and surprise with new models, new collections and special editions. The Swatch brand enjoys a strong presence in the world of sports, with our commitment to snowboarding, freeskiing, surfing, beach volleyball and mountain biking. Swatch has also always nurtured close ties with art and artists, and our watches provide a unique canvas on which artists from a broad range of disciplines can express the joys of life to which we all aspire here at Swatch. We pride ourselves on our ability to tell stories, and we strive to welcome customers into a retail setting filled with passionate people who breathe our values and are true Swatch ambassadors, embodying the principles of the brand. Our retail stores give Swatch an engaging presence in key locations around the world and bring us closer to our customers. We are committed to creating the best possible working environment for our employees, giving them one of the world’s most challenging, fun and dynamic places to work. We are always looking for new talent, people who are passionate about the brand and want to make great things happen, together, each and every day.
Store Manager (Toronto Eaton Centre)
Top Benefits
About the role
The Company Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description As a Store Manager, you will report directly to the Brand Manager and assume comprehensive responsibility for the overall management of the business. Your pivotal role encompasses ensuring unwavering adherence to company policies and procedures, driving sales through staff motivation, and delivering exceptional customer service to stimulate sales growth. You will be tasked with executing and achieving operational objectives, embodying Swatch's Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid vacations
- Paid sick days
Responsibilities include:
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
- Compliance: Maintain safety standards, act as a policy and procedure role model
Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status: Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- Availability to work opening and closing shifts; flexible hours including weekends and holidays
- Strong communication skills (verbal & written), including strong relationship building skills
- Must be a self-starter who works well independently and in team environments
- Ability to communicate in a clear concise and understandable manner
- Effective leadership skills to mentor and motivate retail team
- Results oriented with a high level of energy and enthusiasm
Professional Requirements
- At least 3 years retail leadership experience, preferably in fashion and/or accessories
- Intermediate computer skills with working knowledge of MS Office
- At least 5 years of customer service experience
- Experience working with POS systems
Job Location: Yonge Street 220, M5B 2H1 Toronto ON MB H, Canada (Ontario)
Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
About Swatch
Launched in 1983 by Nicolas G. Hayek, Swatch is a leading Swiss watch maker and still one of the world’s most popular brands. Those first Swatch watches amazed everyone with their revolutionary concept, creative design and provocative spirit. Today, Swatch continues to innovate and surprise with new models, new collections and special editions. The Swatch brand enjoys a strong presence in the world of sports, with our commitment to snowboarding, freeskiing, surfing, beach volleyball and mountain biking. Swatch has also always nurtured close ties with art and artists, and our watches provide a unique canvas on which artists from a broad range of disciplines can express the joys of life to which we all aspire here at Swatch. We pride ourselves on our ability to tell stories, and we strive to welcome customers into a retail setting filled with passionate people who breathe our values and are true Swatch ambassadors, embodying the principles of the brand. Our retail stores give Swatch an engaging presence in key locations around the world and bring us closer to our customers. We are committed to creating the best possible working environment for our employees, giving them one of the world’s most challenging, fun and dynamic places to work. We are always looking for new talent, people who are passionate about the brand and want to make great things happen, together, each and every day.