Job Title: Office Administrator Location: Concord, ON, Canada Location Type: Hybrid Website: https://www.wmfts.com/en/ Group: https://www.spiraxgroup.com/ When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This Role Will Focus On The Office Administrator is responsible for overseeing the day-to-day operations of the office to ensure a productive and efficient work environment. This role manages administrative duties, coordinates meetings, and ensures the smooth implementation of office systems and procedures. By maintaining office layouts, managing equipment procurement, and overseeing administrative systems, supporting with Sustainability, community engagement and with EHS deliverables in the business. The Office Administrator plays a key role in supporting the overall functionality of the office and the productivity of the team.

• Overseeing daily office operations, ensuring a well-organized and efficient work environment.
• Coordinating and supporting the sales and customer service teams’ team with literature requests, price book management, and sales meeting/conferences.
• Supporting with technical and factory notification distribution to our customers. Utilizing our AX operating systems to generate business reports.
• Supporting with management of NDA and QA requests from customers and ensuring the appropriate individuals are actioning and meeting deadlines.
• Serving as the main point of contact for office-related vendors and managing contracts and relationships with external service providers.
• Maintaining office supplies by managing inventory and placing orders as needed to ensure smooth operations. Implementing and maintaining office procedures, administrative systems, and best practices for continuous improvement.
• Organizing and coordinating internal office communications, events, and staff activities to foster a positive office culture
• Assisting with new hire onboarding and providing administrative support for employee engagement initiatives.
• Ensuring office compliance with health and safety regulations, coordinating fire drills, and maintaining emergency procedures. Supporting with implementation of EHS deliverables.
• Handling confidential information and documentation with discretion and integrity.
• Supporting senior leadership with ad hoc administrative tasks and special projects as needed.

Who You’ll Be Working With

• Collaborating closely with internal staff, ensuring that office functions run smoothly.
• Working alongside department managers to coordinate meetings, schedules, and office resources.
• Serving as a key point of contact for external vendors, service providers, and contractors to manage office services and supplies.
• Engaging with all levels of employees across the office, from entry-level to senior professionals, to facilitate a positive and efficient workplace environment.
• Partnering with the Human Resources team to assist with onboarding processes and supporting general office initiatives.
• Supporting cross-functional teams and leadership as needed with administrative tasks and special office-related projects.

This is what you’ll need to be successful in this role

• Strong Organizational Skills: Ability to manage multiple priorities, handle various tasks simultaneously, and keep the office running smoothly.
• Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with employees at all levels and external vendors.
• Problem-Solving Abilities: Resourceful in addressing office-related issues and adept at finding solutions quickly and efficiently.
• Attention to Detail: Meticulous with administrative tasks such as scheduling, vendor management, and maintaining office procedures.
• Proficiency in Office Management Tools: Familiarity with office management software, tools, and systems (e.g., Microsoft Office, or other related programs).
• Time Management Skills: Efficient in managing your own time and helping others stay on track with scheduling and tasks.
• Ability to Work Independently: Self-motivated and able to manage day-to-day operations with minimal supervision.
• Adaptability: Flexibility to handle a wide range of responsibilities, from administrative tasks to hands-on office operations.
• Confidentiality and Discretion: Ability to handle sensitive information and confidential documents with care and professionalism.
• Event Coordination Experience: Capability to organize and manage office events, from small meetings to company-wide gatherings, with attention to detail.
• Basic Financial Literacy: Ability to manage office budgets, track expenses, and perform basic bookkeeping functions.
• Physical Demands: Primarily sedentary with substantial computer use; requires the ability to sit or stand for extended periods, perform fine motor operations, communicate effectively, and occasionally lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Functional Responsibilities

Foundational Skills

• Strong organizational and time management abilities
• Proficient in Microsoft Office Suite or similar office software
• Basic knowledge of office systems and administrative procedures
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information
• Customer service-oriented approach to dealing with staff and vendors

Advanced Skills

• Experience working with external and internal vendors.
• Financial acumen, including office budget management and expense tracking
• Project management skills for supporting office-related initiatives
• Expertise in improving office systems, processes, and procedures

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Comprehensive private healthcare
• An enhanced retirement plan
• Life assurance
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

Benefits We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:

• G ender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more.

Learn more at Our Inclusion Commitments .

Equal Opportunity Employer Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.