Career Services Representative
About the role
Career Services Representative
Date Posted: 07/30/2025
Req ID: 44544
Faculty/Division: UofT Mississauga
Department: UTM: Career Centre
Campus: University of Toronto Mississauga (UTM)
Position Number: 00031714
Description:
About us:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.
Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.
This work all comes together on a spectacularly green campus, alongside the Missiniheziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.
Your opportunity:
The UTM Career Centre is a student-focused service whose mission is to help students develop career management skills that they can use throughout their life. The staff operate as a team, each contributing via their specific role and by supporting others in Centre goals. Under the supervision of the Resource Centre Coordinator, the Career Services Representative provides front-line service to students, both by booking appointments and answering enquiries and by ensuring the scheduling system is current and responsive to the Centre's needs. The CSR and the Resource Centre Unit ensure that the Career Centre is a welcoming and supportive service for our students and recent graduates.
Your responsibilities will include:
- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Scheduling appointments
- Booking rooms and arranging appropriate accommodations
- Screening and making referrals to appropriate resources and services
- Preparing draft statistical reports and summaries from data collected
- Providing detailed information on eligibility requirements, procedures and deadlines
- Liaising with stakeholders to coordinate space and resource requirements
- Maintaining information on digital platforms
Essential Qualifications:
- University degree or an acceptable equivalent of education and experience.
- Minimum of two years’ experience working in a post-secondary educational environment and experience in the field of career development.
- Demonstrated ability to communicate effectively and empathically with a diverse university student population.
- Experience in building and maintaining effective, cooperative relationships with colleagues on and off site.
- Demonstrated administrative/organizational experience.
- Experience working well under pressure despite frequent interruptions.
- Demonstrated good judgment.
- Excellent time management skills.
- Excellent verbal, writing, and attention to detail skills.
- Outstanding problem-solving skills
- Proficient in the use of Microsoft Office, web browsers, on-line job postings systems, email and office equipment.
- Good judgment
Assets (Nonessential):
- Knowledge of University of Toronto at Mississauga academic programs and student services.
- Professional, tactful and enthusiastic
To be successful in this role you will be:
- Adaptable
- Communicator
- Multi-tasker
- Patient
- Problem solver
- Team player
Closing Date: 08/11/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Kirsten Archbell
Please note this is a term position, until October 3, 2026.
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
Job Segment: Sustainability, Equity, Energy, Finance, Research
About University of Toronto
Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters.
We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence.
The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.
Career Services Representative
About the role
Career Services Representative
Date Posted: 07/30/2025
Req ID: 44544
Faculty/Division: UofT Mississauga
Department: UTM: Career Centre
Campus: University of Toronto Mississauga (UTM)
Position Number: 00031714
Description:
About us:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.
Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.
This work all comes together on a spectacularly green campus, alongside the Missiniheziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.
Your opportunity:
The UTM Career Centre is a student-focused service whose mission is to help students develop career management skills that they can use throughout their life. The staff operate as a team, each contributing via their specific role and by supporting others in Centre goals. Under the supervision of the Resource Centre Coordinator, the Career Services Representative provides front-line service to students, both by booking appointments and answering enquiries and by ensuring the scheduling system is current and responsive to the Centre's needs. The CSR and the Resource Centre Unit ensure that the Career Centre is a welcoming and supportive service for our students and recent graduates.
Your responsibilities will include:
- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Scheduling appointments
- Booking rooms and arranging appropriate accommodations
- Screening and making referrals to appropriate resources and services
- Preparing draft statistical reports and summaries from data collected
- Providing detailed information on eligibility requirements, procedures and deadlines
- Liaising with stakeholders to coordinate space and resource requirements
- Maintaining information on digital platforms
Essential Qualifications:
- University degree or an acceptable equivalent of education and experience.
- Minimum of two years’ experience working in a post-secondary educational environment and experience in the field of career development.
- Demonstrated ability to communicate effectively and empathically with a diverse university student population.
- Experience in building and maintaining effective, cooperative relationships with colleagues on and off site.
- Demonstrated administrative/organizational experience.
- Experience working well under pressure despite frequent interruptions.
- Demonstrated good judgment.
- Excellent time management skills.
- Excellent verbal, writing, and attention to detail skills.
- Outstanding problem-solving skills
- Proficient in the use of Microsoft Office, web browsers, on-line job postings systems, email and office equipment.
- Good judgment
Assets (Nonessential):
- Knowledge of University of Toronto at Mississauga academic programs and student services.
- Professional, tactful and enthusiastic
To be successful in this role you will be:
- Adaptable
- Communicator
- Multi-tasker
- Patient
- Problem solver
- Team player
Closing Date: 08/11/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Kirsten Archbell
Please note this is a term position, until October 3, 2026.
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
Job Segment: Sustainability, Equity, Energy, Finance, Research
About University of Toronto
Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters.
We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence.
The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.