Top Benefits
About the role
Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.
We are currently seeking competent individuals to fulfill the role of Salesforce Business Systems Analyst to join our dynamic team for our client, one of the major banks.
Location Address: HYBRID ( 1-2 days per week in office)
Contract Duration: ASAP to October 31, 2025 with possibility of extension
Extension: Possible
Pay rate: $60 - $80/hr + HST
Typical Day in Role
• Participate in the planning/analysis of business requirements for system changes and enhancement
• Ensure availability of the Salesforce platform and resolve application issues
• Collaborate to identify business needs and translate them into technical solutions
• Gather and refine specifications and requirements based on technical needs.
• Directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team.
• Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance.
• Creating software for Scotiabank Commercial Customers and Scotiabank Employee’s
Candidate Requirements/Must Have Skills:
• 5 + years’ Salesforce Business Systems Analyst
• Knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)
• Extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems
Nice-To-Have Skills:
• Current with Salesforce technologies and best practices
• Accredited Salesforce Administrator
Soft Skills
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
• Excellent interpersonal skills to be able to collaborate and work closely with external vendors
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• Ability to work as part of a team, as well as work independently or with minimal direction
• Good time management and organizational skills to effectively manage high-scale project
Education
• Bachelor’s degree in engineering or related field is required.
About Dawn InfoTek
Dawn InfoTek Inc. is an international consulting firm that provides Information Technology solutions and expertise to domestic and international clients. Our solutions are focused on several mission critical business areas:
Application Performance Management (APM): Our Application Quality Assurance (AQA) suite of solutions covers the entire APM solution set. Our Synthetic Transaction Monitor is unique in the market, as it tests past the load balancer, right to the JVM, cloud instance or .Net instance. This key application is surrounded by other AQA applications to provide a complete APM solution package.
Staffing Solutions: We have a focused team of people that provide staffing for our APM solution. We can run the APM solution for the clients that invest in this solution. We also take the experience further and provide full staffing for other business and technical requirements.
Custom Developments: Based on our experiences with our clients, we are often asked to provide a custom written software solution. These projects often complement our existing AQA solution set. If you have a particularly difficult business issue, we have the people, processes and experience to build an appropriate solution.
Please feel free to reach out to us at any time to discuss the experience and solutions at Dawn InfoTek. We can be reached at sales@dawninfotek.com
Top Benefits
About the role
Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.
We are currently seeking competent individuals to fulfill the role of Salesforce Business Systems Analyst to join our dynamic team for our client, one of the major banks.
Location Address: HYBRID ( 1-2 days per week in office)
Contract Duration: ASAP to October 31, 2025 with possibility of extension
Extension: Possible
Pay rate: $60 - $80/hr + HST
Typical Day in Role
• Participate in the planning/analysis of business requirements for system changes and enhancement
• Ensure availability of the Salesforce platform and resolve application issues
• Collaborate to identify business needs and translate them into technical solutions
• Gather and refine specifications and requirements based on technical needs.
• Directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team.
• Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance.
• Creating software for Scotiabank Commercial Customers and Scotiabank Employee’s
Candidate Requirements/Must Have Skills:
• 5 + years’ Salesforce Business Systems Analyst
• Knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)
• Extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems
Nice-To-Have Skills:
• Current with Salesforce technologies and best practices
• Accredited Salesforce Administrator
Soft Skills
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
• Excellent interpersonal skills to be able to collaborate and work closely with external vendors
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• Ability to work as part of a team, as well as work independently or with minimal direction
• Good time management and organizational skills to effectively manage high-scale project
Education
• Bachelor’s degree in engineering or related field is required.
About Dawn InfoTek
Dawn InfoTek Inc. is an international consulting firm that provides Information Technology solutions and expertise to domestic and international clients. Our solutions are focused on several mission critical business areas:
Application Performance Management (APM): Our Application Quality Assurance (AQA) suite of solutions covers the entire APM solution set. Our Synthetic Transaction Monitor is unique in the market, as it tests past the load balancer, right to the JVM, cloud instance or .Net instance. This key application is surrounded by other AQA applications to provide a complete APM solution package.
Staffing Solutions: We have a focused team of people that provide staffing for our APM solution. We can run the APM solution for the clients that invest in this solution. We also take the experience further and provide full staffing for other business and technical requirements.
Custom Developments: Based on our experiences with our clients, we are often asked to provide a custom written software solution. These projects often complement our existing AQA solution set. If you have a particularly difficult business issue, we have the people, processes and experience to build an appropriate solution.
Please feel free to reach out to us at any time to discuss the experience and solutions at Dawn InfoTek. We can be reached at sales@dawninfotek.com