Position Title:

Senior Business Analyst (French Services) (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

French

Language Skills:

French (Reading), French (Speaking), French (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2025-07-17 11:59 PM

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your Role

Reporting to the Senior Director, Digital Operations, you’ll join the Digital Media team where a major initiative is underway to modernize Radio-Canada’s digital ecosystem and make it more resilient in an evolving media environment. This exciting work will be done in close cooperation with various departments and will greatly contribute to build the public broadcaster’s future.

As Senior Business Analyst, you'll specialize in analyzing business processes, identifying needs and developing optimal digital solutions. Your job consists of analyzing and modelling processes for product business needs. Based on your modelling, you'll develop potential digital solutions that address the various departments’ requirements.

You'll join the Digital Media business intelligence team to help overhaul key platforms for Radio-Canada. You'll play a significant role at the project definition stage to ensure that all requirements are properly captured and documented, allowing you to model a project that meets expectations.

Key Tasks

• Obtain and document internal and external partners’ business requirements (user scenarios, use cases, requirement traceability matrixes, flowcharts, RACI [Responsible, Accountable, Consulted, Informed] charts, etc.).
• Facilitate communication among stakeholders (business groups, partners, etc.).
• Analyze, specify and prioritize project requirements.
• Present tangible solutions suited to our environment.
• Participate in planning implementation of the various systems to meet client needs.
• Advise and assist partners/users with an eye to continuous improvement and innovation.
• Document analysis results and potential solutions.
• Convey business, operational and functional requirements to the development teams.
• Draft a Business Requirements Document (BRD) that will later serve as an implementation guide.

Education Required

• Graduate diploma in a relevant field (business analysis, information systems, administration, engineering, etc.).

Experience

• Three or more years’ experience in a similar digital work environment.

Functional Skills

• Ability to communicate effectively both verbally and in writing.
• Analytical and synthesis skills.
• Ability to influence, persuade and initiate the required changes.
• Strong listening and interpersonal skills.
• Action- and outcome-focused stake-holder approach.
• Ability to quickly resolve issues or situations.
• Ability to work well in a team but also be a self-starter.
• Initiative.
• Attention to detail.
• Responsible attitude.
• Technical skills.

Nice to Have

• Experience in the media industry.
• Experience analyzing and implementing delivery platforms.
• Knowledge of English.

Please note this is a 12-month contract position, renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the

Diversity and Inclusion section

of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to

recruitment@cbc.ca

.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our

corporate website

. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on

conflicts of interest

. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings:

1

Work Schedule:

Full time