Top Benefits
About the role
Company Overview
Join a global leader in the fitness industry, where our studios offer innovative 45-minute high-intensity circuit training classes. With a commitment to delivering diverse workouts designed by our Athletics and Peak Performance Department, we ensure that our members experience unique challenges every time they visit.
Summary
We are seeking a dynamic Studio Manager to oversee operations at our fitness studio in the West Island of Montreal.
As a Studio Manager; you are in charge of all studio operations ensuring processes are standardized and are scalable. You will be responsible for growing the membership base by overseeing all marketing activities, creating and converting prospective leads to members. You’ll engage with our community on a regular basis in the studio and via communication channels on all requests pertaining to memberships and payments. You will oversee all sales processes and systems ensuring monthly sales targets are achieved. You will oversee all personal training staff to ensure an enjoyable member experience and lead exceptional group training classes You have knowledge on how to build a positive social media presence and build brand awareness via social media networks.
The ideal candidate is motivated by driving Customer engagement, retention and sales while maintaining the highest levels of Employee engagement. The Studio Manager must have the ability to connect and build relationships with others and is passionate about fitness and business operations. You are comfortable working in a fast-paced environment with a business that will grow and change rapidly.
Responsibilities
- Manages the Marketing & Sales Process with the goal of creating & converting leads to members:
- Calling and following up with leads to complete a needs analysis and book them into a studio trial
- Closely managing an existing prospective client (‘Trial’) throughout their journey, following up over phone and in person
- Presenting and closing membership opportunities
- Creates sales reports and analysis making recommendations on process improvements such as actions and communication (scripts, automations, etc)
- Executes studio promotions and specials including designing email marketing campaigns and sales calls
- Oversees Social Media strategy by planning posts and delivering content in line with the overall marketing strategy (including monthly newsletters)
- Responsible for membership management using CRM (Loyalsnap) software and answers customer enquiries
- Works on studio initiatives pertaining to member engagement, retention and service
- Supports personal consultations with members including Inbody scans and goal setting
- Oversees the team of personal trainers which includes the hiring and onboarding, scheduling and performance management
- Rolls-out all F45 HQ athletics programs including phase changes and special program weeks by following guidelines set by HQ athletics team
- Oversees the day-to-day operations of the studio ensuring all maintenance and cleaning is properly implemented and vendors managed
- Plan and execute all ‘F45 Challenges’ including information sessions and sign-ups, in-studio engagement initiatives (teams) and social media promotion
- Delivers exceptional group classes
Qualification & Skills
- Bachelor’s degree in business and / or marketing
- 2-5 years of B2C sales experience preferably in the fitness industry
- Personal Training Experience 3+ years
- Personal Training Certificate from an accredited institution; Current First Aid/AED/CPR C certificate
- Familiarity with Mindbody CRM software an advantage
- Experience with digital marketing an asset
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
- Ability to work independently and collaborate with Studio owner and trainers
- Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms
Hours and Work Location
- Full-time in-studio (Monday - Friday)
- Weekends as needed (special events, sporadic coverage)
- Flexibility in hours for coverage of other trainers and special events
Job Type: Full-time
Pay: From $40,000.00 per year
Additional pay:
- Commission pay
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Language:
- French (preferred)
Work Location: In person
Expected start date: 2025-06-23
About F45
F45 Training is a leading boutique fitness franchise platform operating the F45, FS8 and Vive Active brands. F45 is a high-intensity (HIIT) interval training workout that utilizes proprietary technology, including a proven fitness platform that leverages a rich content database of thousands of unique functional training movements that offers members a new workout experience each day. FS8 is a progressive new fitness concept that remixes the best elements of pilates, tone and yoga. Vive Active is an innovative, high energy fitness concept that focuses on athletic reformer pilates. F45 is committed to supporting our expanding global franchise network in the high growth boutique fitness category.
Adored by celebrities and athletes alike, F45's commitment to innovation goes well beyond the gym floor, with an ever-growing suite of proprietary fitness and business technology giving an unprecedented level of insight and control for both clients and franchisees. F45's immensely popular training method, together with its scalable franchise business model, has seen this fitness phenomenon explode across the globe, with over 3,000 franchises sold across 67 countries since 2013.
Work With Us Not only is F45 Training a great place to work out, it's also a great place to work! Make your living making an impact and put your passion to work. Whether you're at a desk or on the studio floor, you can change lives every day as an ally and expert in training, IT, finance, management, operations, business development, marketing, and much more.
Join the F45 Training team to become part of dedicated crew of fun-loving fitness enthusiasts. We firmly believe in people laughing, collaborating and enjoying themselves. Above all, we're extremely proud to be a part of what we are creating and sharing with the world.
Top Benefits
About the role
Company Overview
Join a global leader in the fitness industry, where our studios offer innovative 45-minute high-intensity circuit training classes. With a commitment to delivering diverse workouts designed by our Athletics and Peak Performance Department, we ensure that our members experience unique challenges every time they visit.
Summary
We are seeking a dynamic Studio Manager to oversee operations at our fitness studio in the West Island of Montreal.
As a Studio Manager; you are in charge of all studio operations ensuring processes are standardized and are scalable. You will be responsible for growing the membership base by overseeing all marketing activities, creating and converting prospective leads to members. You’ll engage with our community on a regular basis in the studio and via communication channels on all requests pertaining to memberships and payments. You will oversee all sales processes and systems ensuring monthly sales targets are achieved. You will oversee all personal training staff to ensure an enjoyable member experience and lead exceptional group training classes You have knowledge on how to build a positive social media presence and build brand awareness via social media networks.
The ideal candidate is motivated by driving Customer engagement, retention and sales while maintaining the highest levels of Employee engagement. The Studio Manager must have the ability to connect and build relationships with others and is passionate about fitness and business operations. You are comfortable working in a fast-paced environment with a business that will grow and change rapidly.
Responsibilities
- Manages the Marketing & Sales Process with the goal of creating & converting leads to members:
- Calling and following up with leads to complete a needs analysis and book them into a studio trial
- Closely managing an existing prospective client (‘Trial’) throughout their journey, following up over phone and in person
- Presenting and closing membership opportunities
- Creates sales reports and analysis making recommendations on process improvements such as actions and communication (scripts, automations, etc)
- Executes studio promotions and specials including designing email marketing campaigns and sales calls
- Oversees Social Media strategy by planning posts and delivering content in line with the overall marketing strategy (including monthly newsletters)
- Responsible for membership management using CRM (Loyalsnap) software and answers customer enquiries
- Works on studio initiatives pertaining to member engagement, retention and service
- Supports personal consultations with members including Inbody scans and goal setting
- Oversees the team of personal trainers which includes the hiring and onboarding, scheduling and performance management
- Rolls-out all F45 HQ athletics programs including phase changes and special program weeks by following guidelines set by HQ athletics team
- Oversees the day-to-day operations of the studio ensuring all maintenance and cleaning is properly implemented and vendors managed
- Plan and execute all ‘F45 Challenges’ including information sessions and sign-ups, in-studio engagement initiatives (teams) and social media promotion
- Delivers exceptional group classes
Qualification & Skills
- Bachelor’s degree in business and / or marketing
- 2-5 years of B2C sales experience preferably in the fitness industry
- Personal Training Experience 3+ years
- Personal Training Certificate from an accredited institution; Current First Aid/AED/CPR C certificate
- Familiarity with Mindbody CRM software an advantage
- Experience with digital marketing an asset
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
- Ability to work independently and collaborate with Studio owner and trainers
- Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms
Hours and Work Location
- Full-time in-studio (Monday - Friday)
- Weekends as needed (special events, sporadic coverage)
- Flexibility in hours for coverage of other trainers and special events
Job Type: Full-time
Pay: From $40,000.00 per year
Additional pay:
- Commission pay
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Language:
- French (preferred)
Work Location: In person
Expected start date: 2025-06-23
About F45
F45 Training is a leading boutique fitness franchise platform operating the F45, FS8 and Vive Active brands. F45 is a high-intensity (HIIT) interval training workout that utilizes proprietary technology, including a proven fitness platform that leverages a rich content database of thousands of unique functional training movements that offers members a new workout experience each day. FS8 is a progressive new fitness concept that remixes the best elements of pilates, tone and yoga. Vive Active is an innovative, high energy fitness concept that focuses on athletic reformer pilates. F45 is committed to supporting our expanding global franchise network in the high growth boutique fitness category.
Adored by celebrities and athletes alike, F45's commitment to innovation goes well beyond the gym floor, with an ever-growing suite of proprietary fitness and business technology giving an unprecedented level of insight and control for both clients and franchisees. F45's immensely popular training method, together with its scalable franchise business model, has seen this fitness phenomenon explode across the globe, with over 3,000 franchises sold across 67 countries since 2013.
Work With Us Not only is F45 Training a great place to work out, it's also a great place to work! Make your living making an impact and put your passion to work. Whether you're at a desk or on the studio floor, you can change lives every day as an ally and expert in training, IT, finance, management, operations, business development, marketing, and much more.
Join the F45 Training team to become part of dedicated crew of fun-loving fitness enthusiasts. We firmly believe in people laughing, collaborating and enjoying themselves. Above all, we're extremely proud to be a part of what we are creating and sharing with the world.