Appointments Clerk - Medical Imaging - Regular Full-Time - 2025-13878
About the role
Summary of Duties
- Schedules patients for a variety of medical imaging procedures and exams.
- Performs telephone and reception duties at primary public and workroom locations.
- Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
- Obtains primary patient demographics, OHN or third party billing information from patients as required
- Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
- Assists designated personnel to expedite request for verbal or Stat result requests
- Fling/sorting/faxing of reports as required
- Data entry in relevant information systems as required
- Other clerical duties as required
Qualifications/Skills
- OSSGD or equivalent as recognized by the Ontario Ministry of Education
- Post-secondary job-related course and recent related experience preferred
- Demonstrated understanding of medical implications related to scheduling of procedures & exams
- Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
- Demonstrated understanding of medical and radiology terminology an asset
- Demonstrated effective organizational and time management skills
- Demonstrated good interpersonal and communication skills
- Demonstrated outstanding flexibility and excellent customer service
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan
Appointments Clerk - Medical Imaging - Regular Full-Time - 2025-13878
About the role
Summary of Duties
- Schedules patients for a variety of medical imaging procedures and exams.
- Performs telephone and reception duties at primary public and workroom locations.
- Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
- Obtains primary patient demographics, OHN or third party billing information from patients as required
- Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
- Assists designated personnel to expedite request for verbal or Stat result requests
- Fling/sorting/faxing of reports as required
- Data entry in relevant information systems as required
- Other clerical duties as required
Qualifications/Skills
- OSSGD or equivalent as recognized by the Ontario Ministry of Education
- Post-secondary job-related course and recent related experience preferred
- Demonstrated understanding of medical implications related to scheduling of procedures & exams
- Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
- Demonstrated understanding of medical and radiology terminology an asset
- Demonstrated effective organizational and time management skills
- Demonstrated good interpersonal and communication skills
- Demonstrated outstanding flexibility and excellent customer service
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan