PURPOSE

Provides outstanding customer service to determine which products and services best fit our customers' needs.

KEY ACCOUNTABILITIES

• Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality.
• Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required.
• Drives and closes sales by utilizing ZWILLING selling techniques Completes customer sales transactions.
• Maintains store appearance and assists in processing and replenishing merchandise.
• Helps to support and create a team environment.
• Adheres to the ZWILLING's brand values and Sales Associate competencies.

KNOWLEDGE SKILLS AND ABILITIES

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to write read and comprehend simple instructions, short correspondence and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to use a point of sale system and must have a basic understanding of cash register functions and cash procedures.
• Ability to exercise good judgment and decision-making skills.
• Ability to demonstrate excellent verbal and written communication skills.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also available to work overtime during peak periods.

QUALIFICATIONS

• Three to six months of retail experience is preferred.
• Open Availability