• Job ID: 292616

• Date posted: 28/05/2025 What you'll need to have

• • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
  • Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
  • You are a total people-person and can strike up a conversation easily
  • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
  • You have about 6-month work experience in a high-volume sales or customer service environment
  • You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

A day in your life with us

• • Be an IKEA Ambassador by understanding that you impact the customer experience by offering home furnishing solutions and answering questions relates to customers home furnishing needs.
  • Generally, help our customers find their way around the store, so they can get what they need.
  • Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
  • Identify customer needs by asking insightful questions and advise them on the best solutions for their homes
  • Stay current and knowledgeable about in-store specials, delivery options, product features and benefits
  • Support your team with additional duties, as required

About this work area

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

WHY YOU WILL LOVE US

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• • Wellness days (in addition to your vacation days!) Extended health, dental, and vision coverage (for you and your family)
• • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

P.S. In the IKEA world, this position is officially referred to as Sales Co-Worker
19.06 CAD