Job Overview
We are seeking a Guest Service Agent to join our team. The ideal candidate will be the first point of contact for guests and play a crucial role in providing exceptional customer service.

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently
• Handle guest inquiries and provide accurate information about the hotel's services and amenities
• Assist guests with reservations and booking arrangements
• Manage phone calls and reservations using the hotel's phone systems
• Ensure guest satisfaction by addressing their needs promptly and professionally

Requirements

• Previous experience in a customer service role, preferably in a hotel setting
• Excellent phone etiquette and communication skills
• Strong hospitality mindset with a focus on delivering top-notch guest services
• Ability to work effectively at the front desk, multitasking between various duties
• Bilingual or multilingual abilities are a plus for interacting with diverse guests

Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests!

Job Type: Part-time

Pay: $15.00-$18.00 per hour

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (preferred)

Work Location: In person