Requisition ID: 18461

Department: Emergency & Protective Services Dept.

Service: Public Safety Service

Branch: SEM Systems & Coordination Branch

Employment Type: 1 Full-time Permanent

Work Hours: 35.00 hours per week

Affiliation: CIPP

Salary Information: $85 947,68 - $100 560,46  annually (2025 rates of pay)

Location: Ben Franklin 101 Centrepointe

City: Ottawa, ON

Job Category: Information Technology

Application Close: 22/08/2025

Job Summary The Emergency & Protective Services department is responsible for protecting the health, property and quality of life in Ottawa through an integrated public safety department encompassing Ottawa Fire Services, the Ottawa Paramedic Service, By-law & Regulatory Services, and Public Safety Service.

You are responsible for developing and implementing advanced reporting and analytics capabilities to guide data-informed decision making and progress departmental goals. This includes the development of advanced data modeling, predictive modeling techniques to interpret key findings from the data collected and leverage these insights into recommendations. You provide recommendations for new system functionalities through industry research, best practice analysis and by staying current with emerging technologies.

Education And Experience University degree in Computer Engineering Technology Computer Science, Computer Systems Technology, Statistics, or related field.

Minimum 5 years of relevant work experience in data analytics, automation engineering, or a similar technical role.

KNOWLEDGE

• Knowledge and demonstrated experience / use of Business Intelligence applications with a proven ability to create insightful reports/dashboards based on best practice design principles, data visualization techniques and efficient data models
• Research methods
• Working knowledge of predictive analytics and business intelligence
• Advanced proficiency in Microsoft Office applications, Business intelligence applications, Microsoft Suite and SharePoint
• Relevant legislation, policies, codes, regulations, and guidelines
• Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

Competencies, Skills And Abilities

• Possess a strong analytical skill set; including proficiency in data analysis tools and methodologies
• Demonstrated proficiency in the design and development of BI dashboards based on best practice design principles, data visualization techniques and efficient data models
• Able to identify and understand issues, problems, and opportunities; analyze and compare data from different sources to identify patterns, issues and draw conclusions
• Able to advocate for improvements to processes, architecture, data quality, data governance, and overall design
• Strong interpersonal skills with the ability to build relationships and communicate with individuals at all levels of the organization
• Ability to gather client business requirements
• Demonstrated ability to convert data to insights, insights to recommendations and recommendations into actionable plans
• Ability to interpret broad sets of statistical and qualitative information to reach logical conclusions and/or identify significant trends or patterns.
• Ability to conduct research, using qualitative and/or quantitative (statistical) methodologies
• Ability to interpret policies, procedures and guidelines

Core Behaviours Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours .

What You Need To Know

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: HRServiceCentre@Ottawa.ca) at 613-580-2424, extension 47411 Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca .