GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

The Operations Manager is to ensure the efficient, effective and productive management of the physical plant facilities and operating staff at our College Park, The Liberties, and 56 Wellesley locations.

RESPONSIBILITIES

Capital Project Work

• Oversee tenant improvement work and obtain proposals and pricing for work
• Review all work permits daily to ensure awareness of all contractor work occurring in the building.
• Review and monitor building functions and provide direction to staff and trades
• Collaborate with Senior Property Manager and/or Director, Construction in completing capital projects on time and on budget
• Be an active participant in possible redevelopment projects as needed

People Leadership

• Lead a diverse high performing team to drive business outcomes.
• Oversee day-today property operations, including managing building staff and manage building staff (scheduling, performance management, etc)
• Ensure daily inspections and preventative maintenance tasks are being completed sufficiently.
• Implement and improve upon procedures for the maintenance, operation, and repairs of buildings and equipment
• Participate in team building events and encourage a culture of inclusion.

Property Maintenance

• Ensure the Asset is managed to a high standard, and in a safe and efficient manor.
• Manage service contracts for effectiveness.
• Collaborate on RFP’s and Tendering processes

Budgeting + Reporting

• Prepare departmental budgets
• Partner with management to prepare annual operating budgets for properties
• Prepare monthly variance, property, and activity reports

Health + Safety

• Maintain site specific WHMIS and health and safety programs
• Daily review of all completed service requests to ensure SLAs consistently met + delivered
• Collaborate with management to ensure property is compliant with Risk and Environmental programs
• Advise and update team with policy and procedure updates

QUALIFICATIONS

• 5+ years of commercial building operations experience
• Post-secondary education in Engineering, Building Sciences and/or Trades training
• Excellent interpersonal and relationship building skills able to interact confidently with various internal and external stakeholders
• Strong leadership and communication skills
• Experience completing reports and budgets focused on decreasing repair costs and increasing energy management initiatives.

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.