Job Status:

Casual

Reports To:

Accounting Supervisor, Financial Services

Hours of Work (shifts):

Days

Internal Posting Dates:

June 18 - 26, 2025

Salary Range:

$33.75 - $35.34 per hour

Union:

SEIU Clerical

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Position Summary

The Senior Accounting Clerk position is responsible for providing support to the accounts receivable, business office.

Duties

• Perform accounts receivable functions (invoicing, payment application, OHIP including Shadow billings, WSIB billings, Interim Federal Health (IFH), and perform collection activities).

• Be available to support payment office hours – 8am to 8pm Mon to Fri

• Patient Funding Support

  • Work collaboratively with Care Coordinators, Social Workers, OT and PT staff to enhance patient’s income and funding sources for mobility devices (Ontario Works, Trillium Drug Plan).
  • Locate sources of available funds to assist patients in purchasing medical equipment, devices and services as required.
  • Provide assistance in handling patient and family inquiries regarding funding and payment issues.

• Invoicing

  • Handle patient, and family inquiries and conduct interviews of Complex Continuing Care patients to assess and determine financial responsibility for Co-Payment.
  • Verify insurance benefits for preferred accommodation requests.
  • Process invoices, and recurring charges based on Financial class – Insurance companies, WSIB, Interim Federal Health, Self-Pay, and Sundry.
  • Update patient census tables in Accounts Receivable system where required, to ensure ward charges are generated accurately.

• Cash Receipts

  • Process daily receipt functions (receiving payments, issuing receipts and recording transactions)
  • Process receipts from other division with the hospital (Prosthetics, Foundation, etc.)
  • Process patient refunds upon discharge for EFT payment by Accounts Payable.
  • Prepare, review and post daily transaction batches and prepare bank deposits.
  • Strict monitoring and analysis of Aged Accounts Receivable report with follow-up/collection on overdue accounts.
  • Prepare and update monthly Pre-authorized Payment (PAP), credit card payments for patients and non-patients.

• Patient Trust Accounts

  • Processing disbursements and deposits for Patient Trust Accounts
  • Process replenishment of Petty Cash (i.e. Patient Trust Accounts)

• Collections

  • Generate and review Aged Accounts Receivable report and perform collection activity on overdue accounts.
  • Strict monitoring and analysis of Aged Accounts Receivable report with follow-up/collection on overdue accounts.

• Customer Service

  • Handle patient, and family inquiries related to Accounts Receivable or funding support.

• OHIP

  • Record various transactions into Accounts Receivable and OHIP processing systems
  • Process, submit and reconcile OHIP and insurance claims.
  • Prepare payment requisition forms for physician OHIP professional fees.

• Back-up Coverage

  • Provide relief coverage to peer Senior Accounting Clerk positions (vacation, break-times, etc.)

• Month-end Reporting

  • Responsible for accuracy of the Accounts Receivable sub-ledger.
  • Prepare account reconciliation of corresponding general ledger balance sheet accounts.
  • Prepare AR statistical and month-end reports.

Qualifications

• Post-secondary education and/or minimum of two to three years of recent work experience in general accounting

• Completion of a 2-year college certificate/diploma program preferred

• Recent experience two (2) years in Accounts Receivable in a fast-paced dynamic business environment

• Working knowledge of INFOR Healthcare Cycle Management System (HRCM) System preferred

• Intermediate computer skills (Microsoft Office Suite)

• Working experience with accounting software

• Excellent interpersonal, both written and verbal communications and organizational skills

• Exemplary customer service skills

• Demonstrated accuracy, attention to detail and ability to meet deadlines as well as detect and communicate all discrepancies

• Typing skill with minimum speed of 60 wpm

• Knowledge of accounting policies and procedures

• Evidence of satisfactory attendance and punctuality

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages

• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)

• Close access to Transit and UHN shuttle service

• A flexible work environment

• Opportunities for development and promotions within a large organization

• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.