Sales & Reception Coordinator - New Clinic
Top Benefits
About the role
We are growing and searching for a Sales & Reception Coordinator to join our Client Care team at one of our new HearCANADA clinics opening in West Edmonton (Guardian Road NW area)! This is a permanent full-time position and hours of work will be 8:30 am - 4:30 pm Monday to Friday. The clinic is expected to open in September 2025 but the position would start asap with training being done at nearby clinics.
We offer a competitive starting salary of $21-$24/hour + a bonus program, benefits starting on day one of hire, RRSP matching, generous time off policies, and training + education opportunities.
What you'll do:
- Help with initial set-up and establishment of the new clinic by participating in local marketing events, networking, and clinic-set up
- Participate in job training at nearby centres ahead of the clinic opening
- Check in patients for appointments
- Scheduling appointments
- Making product and payment recommendations to enhance the patient journey
- Support with maintaining physical and electronic records
- Perform basic hearing aid maintenance and product questions
What we're looking for:
- 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
- Sales acumen - experience recommending products or in retail is strongly preferred
- Access to a vehicle and a valid driver's license
- some local travel (mileage compensated) will be require
- Customer-centric attitude
- you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
- Team-player
- you work well with others and appreciate what can be accomplished with support from colleagues
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.
About WSAudiology
Formed in 2019, through the merger of Sivantos and Widex, WS Audiology combines over 140 years’ experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WS Audiology employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Sales & Reception Coordinator - New Clinic
Top Benefits
About the role
We are growing and searching for a Sales & Reception Coordinator to join our Client Care team at one of our new HearCANADA clinics opening in West Edmonton (Guardian Road NW area)! This is a permanent full-time position and hours of work will be 8:30 am - 4:30 pm Monday to Friday. The clinic is expected to open in September 2025 but the position would start asap with training being done at nearby clinics.
We offer a competitive starting salary of $21-$24/hour + a bonus program, benefits starting on day one of hire, RRSP matching, generous time off policies, and training + education opportunities.
What you'll do:
- Help with initial set-up and establishment of the new clinic by participating in local marketing events, networking, and clinic-set up
- Participate in job training at nearby centres ahead of the clinic opening
- Check in patients for appointments
- Scheduling appointments
- Making product and payment recommendations to enhance the patient journey
- Support with maintaining physical and electronic records
- Perform basic hearing aid maintenance and product questions
What we're looking for:
- 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
- Sales acumen - experience recommending products or in retail is strongly preferred
- Access to a vehicle and a valid driver's license
- some local travel (mileage compensated) will be require
- Customer-centric attitude
- you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
- Team-player
- you work well with others and appreciate what can be accomplished with support from colleagues
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.
About WSAudiology
Formed in 2019, through the merger of Sivantos and Widex, WS Audiology combines over 140 years’ experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WS Audiology employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.