Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Health Services

Position Type:

Full-Time Support

Salary Range:

$26.77-$31.01-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

July 28, 2025

Length of Contract:

N/A

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

July 5, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

The receptionist/clerk is the front-line position in providing accessible, friendly and efficient customer service for students and staff. This position is part of a team that is the first point of contact for all phone calls regarding booking appointments for medical care, relaying messages to nurses and doctors, requests for medical test results and reports, requests for copies of medical charts, requests for information, points of sale, updating demographics, corresponding with patients, etc. They also provide medical office assistance to the medical team by assisting patient registration and consent process, updating charts, faxing, managing referrals, ordering supplies, etc. In addition, the incumbent assists the department staff with statistics of department activity level and client satisfaction surveys.

Required Qualifications:

• Two (2) year diploma or equivalent – preferably in Medical Office Assistant Program; Equivalent combination of relevant education and work experience may be accepted in place of formal education

• Minimum of three (3) years’ experience in a “high demand” medical office setting is required;

• Must have excellent oral communication skills in order to communicate with clients/patients, physicians and other clinic staff;

• Must have strong computer skills with knowledge of Adobe, Microsoft Suite, and Outlook Email. Familiarity with Electronic Medical Record software such as PS Suite is preferred;

• Ability to work under pressure in a very busy office environment;

• Ability to work flexible hours, if required;

• Experience creating Custom Forms in PS Suite is considered an asset;

• Experience with Ocean technologies, by Cognizant MD, is considered an asset.

• This position is for P01826

• This position is paid at Payband D

Please note that current Algonquin College students are not eligible for this position.

This position is eligible for hybrid work in conjunction with the College's Flexible Work Arrangement Policy.

https://www.algonquincollege.com/policies/hr26/

(subject to change).

This position is subject to the terms of the Support Staff Collective Agreement:

https://www.algonquincollege.com/hr/files/2019/04/2018-2022_college_support_ft.pdf

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.