Basecamp Resorts Ltd., MTN House Canmore

About Basecamp

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.

Featuring an indoor-outdoor experience, Everwild Nordic Spa by Basecamp is a sanctuary of well-being, where everything we do is inspired by nature. Integrating native materials, elements, traditions, and wellness rituals from around the globe, crafting authentic experiences and creating harmony between people and the natural world.

Why Work for Us?

• Be part of Canada’s fastest-growing hospitality brand.
• Enjoy a comprehensive health benefits plan to support your well-being.
• Take advantage of exclusive employee discounts at all Basecamp properties, plus Family & Friends rates.
• Receive competitive wages that reflect your experience and contributions.
• Grow your career with real opportunities for advancement in our expanding company.
• Work in a welcoming and supportive team environment.
• We believe in working hard, having fun, and celebrating our successes together!

Position Overview

We are seeking a hands-on Director of Food & Beverage to lead all culinary operations at MTN House which will be rebranded to Everwild in November 2025 with the opening of our newly built Nordic spa. From menu development and staff training to guest engagement on the floor. The role oversees both front and back of house alignment, fostering a culture of collaboration, quality, and service excellence. It also identifies new opportunities, develops scalable systems, and partners across departments to integrate food and beverage into the broader guest experience. Capturing the essence of this place and our beautiful mountains and expressing that essence with our food and beverage offering is the ultimate objective within this role.

Growth is planned for Everwild with locations being developed in Harmony (Calgary) and Fernie. This role will work with the committee of leaders on these projects to develop the food and beverage offerings at both locations.

Salary: Dependent on Experience

Shifts: Full-time, Permanent

Location: Canmore

Key Responsibilities:

1. Strategy & Vision

• Define and evolve the culinary and beverage strategy for Basecamp and Everwild properties.
• Ensure alignment of F&B concepts with the property's brand identity and guest profile.
• Find new ways to make the most of existing spaces or add creative F&B experiences.
• Develop innovative offerings that reflect the place that we occupy in the mountains and expressing that on the plate and in the glass.

2. Operational Leadership

• Lead menu development, kitchen operations, and service execution.
• Create simple, repeatable systems that help teams deliver great food and service consistently.
• Ensure seamless coordination between front and back of house teams.
• Support teams on-site when needed, stepping in to train, lead service, or troubleshoot.

3. Guest Experience & Engagement

• Create memorable, welcoming guest experiences through thoughtful food and drink.
• Maintain a visible presence on the floor to engage guests and inspire teams.
• Lead the development of unique guest touchpoints, such as chef-led events, tastings, and seasonal pop-ups.
• Uphold a high standard of hospitality and service across all venues.

4. Financial & Cross-Functional Collaboration

• Manage budgets, control costs, and drive F&B profitability without compromising quality.
• Analyze performance metrics and adapt strategies accordingly.
• Collaborate with the spa committees to integrate F&B into the wider guest experience.
• Ensure F&B operations support business goals and reflect the company’s values and vision.

Requirements

• Diploma or degree in hospitality or hotel management is considered an asset.
• Proven F&B Management experience in high profile or destination markets, preferably across multiple properties. Hotel experience preferred.
• Strong culinary background with leadership experience in both front-of-house and back-of-house operations.
• Ability to work under pressure in an elevated service environment.
• Experience with beverage inventory management, capable of managing budgets, controlling costs, and driving profitability while maintaining high standards.
• A passion for hospitality with a hands-on approach and regular presence on the floor engaging with guests.
• Strategic mindset with the ability to build, scale, and improve systems for long-term success.
• Previous experience with Restaurant POS programming
• Working knowledge of Microsoft Windows – Outlook, Excel, Word.
• Deep passion for food that is creative, meaningful, and locally inspired.

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.