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Desktop Support Specialist

Akkodis8 days ago
Toronto, Ontario
Senior Level
full_time

About the role

Akkodis is seeking a Desktop Technician for a contract position with a client in Toronto, ON and is ideally looking for experience with Break/Fix (OS/Application) and Windows 11 and proven Mac OS support.

Position: Desktop Technician

Location: Toronto, ON

Long-Term Contract

Job Description

  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual
  • all communication, instructions, and product knowledge to the level of the individual.
  • Determine the most cost-effective repair to minimize customer downtime.
  • Be proactive! Prepare reports for analysis of product failure trends and service issues.
  • In short, you service our customers with whatever technical issues they may have in the most
  • Who You Are? Experience 2-5 years of related work experience, or AA degree, technical training or equivalent combination of education and experience.
  • A+ Certification or able to obtain within first 6 weeks of employment.
  • Solid experience and understanding of IT services and products Enthusiastic about technology and willing to learn and stay on the cutting edge.

Must have:

  • Break/Fix (OS/Application) and Windows 11 and proven Mac OS support

About Akkodis

IT Services and IT Consulting
10,000+

Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation with Talent, Academy, Consulting, and Solutions services. Our 50,000 experts combine best-in-class technologies, R&D, and deep sector know-how for purposeful innovation. We are passionate about Engineering a Smarter Future Together.

With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines – Consulting, Solutions, Talents and Academy – to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow.

Akkodis is part of the Adecco Group. The Adecco Group is a leader in delivering expertise in talent and technology, enabling organizations to succeed and people to thrive.

www.akkodis.com