Client Success Manager
Top Benefits
About the role
Join Our Growing Agency as a Client Success Manager
Panel Marketing is a results driven agency specializing exclusively in health and wellness. From chiropractors and physiotherapists to mental health clinics and dentists, we help wellness brands across Canada and the U.S. attract more clients and grow their practices.
We’re looking for a proactive, highly organized, and growth-oriented Client Success Manager who is passionate about supporting health-focused businesses. If you thrive in a collaborative, fast-paced environment and want to make a meaningful impact in the health and wellness space, we’d love to have you on the team.
What You’ll Do
- Serve as the primary contact for your roster of health and wellness clients — build strong relationships and keep them informed and engaged.
- Host regular client strategy meetings to review progress, present results, and identify new opportunities.
- Develop and maintain project timelines and implementation plans to keep work moving smoothly and efficiently.
- Proactively identify growth and optimization opportunities that align with clients’ business goals.
- Support new client onboarding and help new team members ramp up successfully.
What You Bring
- In depth knowledge about marketing, advertising, and media channels.
- In depth knowledge about marketing metrics, KPI's, and advertising benchmarks.
- Experience working in a marketing agency or similar fast-paced environment.
- A passion for the health and wellness industry — you care about the impact our clients make.
- Strong organizational and communication skills, with the ability to juggle multiple clients and projects.
- A solutions focused mindset! You look for ways to improve, grow, and exceed expectations.
- Familiarity with tools like Wrike, DashThis, and Google Analytics is a plus.
Why Join Us?
You’ll join a driven team dedicated to helping health and wellness businesses grow across North America. Our culture emphasizes collaboration, continuous learning, and mutual support. If you want to do meaningful work with like-minded colleagues and grow your career along the way this is a perfect fit.
If you’re excited about the opportunity to help health and wellness businesses thrive and want to be part of an agency that values your drive and ideas, we’d love to hear from you.
Job Type: Full-time
Pay: $45,000.00-$52,500.00 per year
Additional pay:
- Bonus pay
Benefits:
- Extended health care
- Paid time off
- Work from home
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (required)
Experience:
- agency: 3 years (preferred)
Work Location: Remote
About Panel Marketing Inc
🔖𝐀𝐁𝐎𝐔𝐓 𝐏𝐀𝐍𝐄𝐋𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆, 𝐈𝐍𝐂.:
Panel Marketing™ is a marketing firm that answers the "what do we do?" and "how do we do it?" questions for our clients. We answer this through research and by assigning a specialized panel of marketing experts to create the right plan of action to achieve your goals. Once we answer these questions we are able to execute strategies for your success.
𝐖𝐞 𝐚𝐫𝐞 𝐭𝐨𝐩-𝐥𝐞𝐯𝐞𝐥 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭𝐬 𝐭𝐡𝐚𝐭 𝐩𝐥𝐚𝐧 𝐲𝐨𝐮𝐫 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐭𝐡𝐞𝐧 𝐞𝐱𝐞𝐜𝐮𝐭𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.
🔖 𝐖𝐞 𝐚𝐫𝐞 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
Visiting the clinic shouldn't be a dread, a need, the last resort, or another problem to solve.
Why can't we look forward to seeing our friends in health?
Being proactive about one's health can save billions in healthcare costs. Better health is simply a higher quality of life for us and for the ones around us. It is a gift. It is a privilege.
We want to change the healthcare experience for people by transforming clinics to become exceptional. Where marketing is not boring them into liking you or selling them to book with you. Where people will miss your social media if you stop posting. They are a part of your brand's story unfolding, they bring fresh coffee for your staff, and know about your family history as much as you do theirs.
We are Panel Marketing, and we invite you to transform the healthcare experience with us.
🔖 𝐖𝐡𝐲 𝐜𝐡𝐨𝐨𝐬𝐞 𝐏𝐚𝐧𝐞𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠™
Unique strategies that work: ✅ Results in the long term ✅ Quality over quantity ✅ A team that cares ✅ Transparency ✅ Cancel anytime ✅ You own everything
🔖 𝐋𝐄𝐓'𝐒 𝐀𝐂𝐇𝐈𝐄𝐕𝐄 𝐘𝐎𝐔𝐑 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 𝐆𝐎𝐀𝐋𝐒 𝐓𝐎𝐆𝐄𝐓𝐇𝐄𝐑:
🌐 https://www.panelmarketing.ca/ 📧 stariq@panelmarketing.ca 📞 403-669-3253
Client Success Manager
Top Benefits
About the role
Join Our Growing Agency as a Client Success Manager
Panel Marketing is a results driven agency specializing exclusively in health and wellness. From chiropractors and physiotherapists to mental health clinics and dentists, we help wellness brands across Canada and the U.S. attract more clients and grow their practices.
We’re looking for a proactive, highly organized, and growth-oriented Client Success Manager who is passionate about supporting health-focused businesses. If you thrive in a collaborative, fast-paced environment and want to make a meaningful impact in the health and wellness space, we’d love to have you on the team.
What You’ll Do
- Serve as the primary contact for your roster of health and wellness clients — build strong relationships and keep them informed and engaged.
- Host regular client strategy meetings to review progress, present results, and identify new opportunities.
- Develop and maintain project timelines and implementation plans to keep work moving smoothly and efficiently.
- Proactively identify growth and optimization opportunities that align with clients’ business goals.
- Support new client onboarding and help new team members ramp up successfully.
What You Bring
- In depth knowledge about marketing, advertising, and media channels.
- In depth knowledge about marketing metrics, KPI's, and advertising benchmarks.
- Experience working in a marketing agency or similar fast-paced environment.
- A passion for the health and wellness industry — you care about the impact our clients make.
- Strong organizational and communication skills, with the ability to juggle multiple clients and projects.
- A solutions focused mindset! You look for ways to improve, grow, and exceed expectations.
- Familiarity with tools like Wrike, DashThis, and Google Analytics is a plus.
Why Join Us?
You’ll join a driven team dedicated to helping health and wellness businesses grow across North America. Our culture emphasizes collaboration, continuous learning, and mutual support. If you want to do meaningful work with like-minded colleagues and grow your career along the way this is a perfect fit.
If you’re excited about the opportunity to help health and wellness businesses thrive and want to be part of an agency that values your drive and ideas, we’d love to hear from you.
Job Type: Full-time
Pay: $45,000.00-$52,500.00 per year
Additional pay:
- Bonus pay
Benefits:
- Extended health care
- Paid time off
- Work from home
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (required)
Experience:
- agency: 3 years (preferred)
Work Location: Remote
About Panel Marketing Inc
🔖𝐀𝐁𝐎𝐔𝐓 𝐏𝐀𝐍𝐄𝐋𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆, 𝐈𝐍𝐂.:
Panel Marketing™ is a marketing firm that answers the "what do we do?" and "how do we do it?" questions for our clients. We answer this through research and by assigning a specialized panel of marketing experts to create the right plan of action to achieve your goals. Once we answer these questions we are able to execute strategies for your success.
𝐖𝐞 𝐚𝐫𝐞 𝐭𝐨𝐩-𝐥𝐞𝐯𝐞𝐥 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭𝐬 𝐭𝐡𝐚𝐭 𝐩𝐥𝐚𝐧 𝐲𝐨𝐮𝐫 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐭𝐡𝐞𝐧 𝐞𝐱𝐞𝐜𝐮𝐭𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.
🔖 𝐖𝐞 𝐚𝐫𝐞 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
Visiting the clinic shouldn't be a dread, a need, the last resort, or another problem to solve.
Why can't we look forward to seeing our friends in health?
Being proactive about one's health can save billions in healthcare costs. Better health is simply a higher quality of life for us and for the ones around us. It is a gift. It is a privilege.
We want to change the healthcare experience for people by transforming clinics to become exceptional. Where marketing is not boring them into liking you or selling them to book with you. Where people will miss your social media if you stop posting. They are a part of your brand's story unfolding, they bring fresh coffee for your staff, and know about your family history as much as you do theirs.
We are Panel Marketing, and we invite you to transform the healthcare experience with us.
🔖 𝐖𝐡𝐲 𝐜𝐡𝐨𝐨𝐬𝐞 𝐏𝐚𝐧𝐞𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠™
Unique strategies that work: ✅ Results in the long term ✅ Quality over quantity ✅ A team that cares ✅ Transparency ✅ Cancel anytime ✅ You own everything
🔖 𝐋𝐄𝐓'𝐒 𝐀𝐂𝐇𝐈𝐄𝐕𝐄 𝐘𝐎𝐔𝐑 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 𝐆𝐎𝐀𝐋𝐒 𝐓𝐎𝐆𝐄𝐓𝐇𝐄𝐑:
🌐 https://www.panelmarketing.ca/ 📧 stariq@panelmarketing.ca 📞 403-669-3253