Clinical Information Clerk 2 (Full-time Permanent)
Top Benefits
About the role
Employment Status: Full-time
Department: Diagnostic Imaging
✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance
Competition Number
2025-822-044
Job Type
Full-time Permanent
Hours
1.00 FTE
Classification
CIC2
Department
Diagnostic Imaging
Salary
$27.9923 to $29.0490 per hour
Per CUPE LOCAL 822 Collective Agreement
Closing Date
Thursday, July 17, 2025
Description
Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the Diagnostic Imaging department in a safe and efficient manner. Additionally, the CIC provides reception and information to patients and visitors.
If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Why Work with LWDH? In this position, there are many benefits to joining our team:
-
2 weeks paid vacation
-
Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
-
Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
-
Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
-
Relocation and accommodation packages and support
-
Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more!
Qualifications
-
Secondary school diploma or equivalent
-
Must have Medical Terminology Certificate, or be willing to complete training
-
Experience with reception, office procedures and filing
-
Effective written and oral communication skills
-
Excellent keyboarding skills; minimum 35 wpm
-
Ability to multi-task; versatile in changing priorities
-
Ability to work under pressure with time constraints
-
Excellent organizational skills
-
Effective customer service skills
-
Ability to work independently and part of a team environment
-
Excellent understanding of, and demonstrated ability to maintain confidentiality
-
Proficient in the use of MS Office and MediTech software is an asset
-
Reliable attendance record
Please apply through the online application process via https://lwdh.talentpoolbuilder.com/
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.
Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.
Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.
LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.
For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393
About Lake of the Woods District Hospital
The Lake of the Woods District Hospital was founded in 1897, and was originally known as the Rat Portage Jubilee Hospital and then the Kenora General Hospital. Through the years a series of additions and renovations took place to meet the expanding needs of the population. On May 1, 1968, the St. Joseph's Hospital and the Kenora General Hospital amalgamated to form the Lake of the Woods District Hospital. Treating well over 30,000 people per year, Lake of the Woods District Hospital is Northwestern Ontario's largest hospital outside of Thunder Bay.
The Hospital's core programs include emergency and ambulatory care, chronic care, mental health, maternal and child health, and acute care services which include general medicine, intensive care and surgical services. It also manages a broad range of services including dialysis, chemotherapy, diagnostic imaging, mammography, ultrasound, addiction counseling and detoxification, a sexual assault centre, physiotherapy and rehabilitation services, ambulance (land and dedicated air), palliative care and various education programs.
The Lake of the Woods District Hospital meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities. In recognition of the First Nations communities that it serves, the hospital is committed to ensuring that traditional native healing and culture are part of native health care, including a unique Native Healer Program that recognizes the spiritual component of aboriginal health care.
Our goal is to provide high quality patient care within the limits of our resources. Our healthcare team is made up of a wide range of dedicated, expert individuals who work along with your physician to provide you or your loved one with the best possible treatment. We are a fully accredited hospital under the national standards of the Canadian Council on Health Services Accreditation.
Clinical Information Clerk 2 (Full-time Permanent)
Top Benefits
About the role
Employment Status: Full-time
Department: Diagnostic Imaging
✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance
Competition Number
2025-822-044
Job Type
Full-time Permanent
Hours
1.00 FTE
Classification
CIC2
Department
Diagnostic Imaging
Salary
$27.9923 to $29.0490 per hour
Per CUPE LOCAL 822 Collective Agreement
Closing Date
Thursday, July 17, 2025
Description
Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the Diagnostic Imaging department in a safe and efficient manner. Additionally, the CIC provides reception and information to patients and visitors.
If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Why Work with LWDH? In this position, there are many benefits to joining our team:
-
2 weeks paid vacation
-
Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
-
Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
-
Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
-
Relocation and accommodation packages and support
-
Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more!
Qualifications
-
Secondary school diploma or equivalent
-
Must have Medical Terminology Certificate, or be willing to complete training
-
Experience with reception, office procedures and filing
-
Effective written and oral communication skills
-
Excellent keyboarding skills; minimum 35 wpm
-
Ability to multi-task; versatile in changing priorities
-
Ability to work under pressure with time constraints
-
Excellent organizational skills
-
Effective customer service skills
-
Ability to work independently and part of a team environment
-
Excellent understanding of, and demonstrated ability to maintain confidentiality
-
Proficient in the use of MS Office and MediTech software is an asset
-
Reliable attendance record
Please apply through the online application process via https://lwdh.talentpoolbuilder.com/
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.
Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.
Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.
LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.
For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393
About Lake of the Woods District Hospital
The Lake of the Woods District Hospital was founded in 1897, and was originally known as the Rat Portage Jubilee Hospital and then the Kenora General Hospital. Through the years a series of additions and renovations took place to meet the expanding needs of the population. On May 1, 1968, the St. Joseph's Hospital and the Kenora General Hospital amalgamated to form the Lake of the Woods District Hospital. Treating well over 30,000 people per year, Lake of the Woods District Hospital is Northwestern Ontario's largest hospital outside of Thunder Bay.
The Hospital's core programs include emergency and ambulatory care, chronic care, mental health, maternal and child health, and acute care services which include general medicine, intensive care and surgical services. It also manages a broad range of services including dialysis, chemotherapy, diagnostic imaging, mammography, ultrasound, addiction counseling and detoxification, a sexual assault centre, physiotherapy and rehabilitation services, ambulance (land and dedicated air), palliative care and various education programs.
The Lake of the Woods District Hospital meets the immediate healthcare needs of residents of the City of Kenora, as well as a large surrounding area, including several First Nations Communities. In recognition of the First Nations communities that it serves, the hospital is committed to ensuring that traditional native healing and culture are part of native health care, including a unique Native Healer Program that recognizes the spiritual component of aboriginal health care.
Our goal is to provide high quality patient care within the limits of our resources. Our healthcare team is made up of a wide range of dedicated, expert individuals who work along with your physician to provide you or your loved one with the best possible treatment. We are a fully accredited hospital under the national standards of the Canadian Council on Health Services Accreditation.