About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Reporting to the Manager Claims Auto, Salvage, the Claim Assistant, Salvage handles many tasks to support Claim Advisors, including but not limited to setting up and assigning claims, requesting reports, issuing payments and recoveries, and using multiple software programs.
Accountabilities:
- Provide superior customer service experience for Claim Advisors of all levels
- Collaborate within the Operations team and Claim Advisors
- Provide on the job training for team members as requested by manager
- Proactively manage day-to-day priorities, balancing new assignments with active tasks
- Act as back up to other Claim Assistants
- General office duties
Qualifications and Experience:
-
Minimum high school education or equivalent
-
Customer service experience is required
-
Commitment to providing outstanding customer service
-
Proficient keyboard skills and computer literacy
-
Excellent verbal and written communication skills
-
Ability to collaborate with peers and subordinates to reach goals
-
Highly motivated and able to work well independently
-
Enrollment in CIP designation is an asset.
#LI-KT1
About Allstate Insurance
Corporate Careers
Allstate believes that loving your job is an important step in living a good life. That’s why creating a unique and inclusive environment that supports our employees is a top priority goal. It is our goal to provide innovative resources and opportunities to all of our team members. So, whether you’re an intern or just starting out or an accountant, engineer or project manager – we want you to learn and grow while doing impactful, meaningful work that helps customers every day. To start your career visit allstate.jobs.
Allstate Agency Owner and Allstate Financial Representative
Want to work for yourself? As an Allstate Agency Owner or personal financial representative, you will. You’ll be your own boss, earn what you’re really worth and set your own schedule. And as a small business owner, you’ll have the freedom to work closely with your community and have the support of the Allstate brand to help you bring good to life where you live and work each day. If Allstate sounds like a good fit for you, learn more below. To start your career, visit www.allstate.com/careers.aspx.
Agency Staff
Put your compassion to work for others as a licensed insurance professional at a local Allstate agency. As an Allstate licensed sales professional, you’ll quickly realize the job is much more than just selling insurance. You’ll help protect what people love, make a difference in customers’ lives and enjoy a job with growth potential that matches your own. We’ll help prepare you to get licensed for your career as an insurance professional. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. To start your career, visit www.allstate.com/careers.aspx.
About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Reporting to the Manager Claims Auto, Salvage, the Claim Assistant, Salvage handles many tasks to support Claim Advisors, including but not limited to setting up and assigning claims, requesting reports, issuing payments and recoveries, and using multiple software programs.
Accountabilities:
- Provide superior customer service experience for Claim Advisors of all levels
- Collaborate within the Operations team and Claim Advisors
- Provide on the job training for team members as requested by manager
- Proactively manage day-to-day priorities, balancing new assignments with active tasks
- Act as back up to other Claim Assistants
- General office duties
Qualifications and Experience:
-
Minimum high school education or equivalent
-
Customer service experience is required
-
Commitment to providing outstanding customer service
-
Proficient keyboard skills and computer literacy
-
Excellent verbal and written communication skills
-
Ability to collaborate with peers and subordinates to reach goals
-
Highly motivated and able to work well independently
-
Enrollment in CIP designation is an asset.
#LI-KT1
About Allstate Insurance
Corporate Careers
Allstate believes that loving your job is an important step in living a good life. That’s why creating a unique and inclusive environment that supports our employees is a top priority goal. It is our goal to provide innovative resources and opportunities to all of our team members. So, whether you’re an intern or just starting out or an accountant, engineer or project manager – we want you to learn and grow while doing impactful, meaningful work that helps customers every day. To start your career visit allstate.jobs.
Allstate Agency Owner and Allstate Financial Representative
Want to work for yourself? As an Allstate Agency Owner or personal financial representative, you will. You’ll be your own boss, earn what you’re really worth and set your own schedule. And as a small business owner, you’ll have the freedom to work closely with your community and have the support of the Allstate brand to help you bring good to life where you live and work each day. If Allstate sounds like a good fit for you, learn more below. To start your career, visit www.allstate.com/careers.aspx.
Agency Staff
Put your compassion to work for others as a licensed insurance professional at a local Allstate agency. As an Allstate licensed sales professional, you’ll quickly realize the job is much more than just selling insurance. You’ll help protect what people love, make a difference in customers’ lives and enjoy a job with growth potential that matches your own. We’ll help prepare you to get licensed for your career as an insurance professional. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. To start your career, visit www.allstate.com/careers.aspx.