Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a Warranty Administrator to join our team in Coquitlam, BC on a 3-month contract. As the Warranty Administrator you will be responsible for managing warranty claims and warranty-related tasks such as processing credit memos, registrations, inquiries, and maintaining warranty documents.

Essential Duties & Responsibilities

As the Warranty Administrator, your key responsibilities will include:

• Monitoring the WIP and following up on outstanding credit memos
• Disputing claim settlements with manufacturers
• Processing credit memos
• Registering new equipment warranties with vendors
• Monitoring the CRM and ERP systems
• Providing the Sales team and external customers with warranty packages
• Reviewing and confirming correct Lease DocuSign packages for the Lease department
• Receiving inspections
• Attaining and submitting required in-service inspection reports
• Providing information regarding warranty to customers, Service employees, Service Technicians, and Sales staff
• Overseeing and controlling the cost of warranty repairs
• Coordinating freight and logistics for parts returns

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• 1 to 2 years of prior work experience in a similar role is preferred
• Mechanical experience considered a strong asset
• Strong computer skills, including working knowledge of Microsoft Office Suite
• Typing speed of 45 wpm
• Excellent communication skills, organizational skills, and analytical skills
• Strong ability to multitask, manage multiple priorities, and thrive in a fast-paced work environment
• Strong attention to detail

Benefits & Perks

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, disability insurance, and travel insurance – 100% employer paid
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Ongoing professional development opportunities

The base pay range for this role is: $50,000 to $55,000 per year based on experience.

This is a remote role based in Coquitlam, BC. This position is a 3-month contract.

Leavitt Machinery would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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