Yonge Rehab now has a position opened for a full time Clinic Reception to work from 12:00 pm to 9:00 pm

Duties and Responsibilities:

· Schedule daily staffing, manage store work flow, and supervise each staff to accomplish their daily tasks

· Prepare the monthly promotion materials and update customer loyalty Programs

· Be on time for shift and maintain consistent, regular attendance record

· Properly open and close clinic each day according to Standard Operating Procedures; complete daily book-keeping and ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets.

· Acknowledge and greet everyone who enters and leaves our facilities; accurately book, change and cancel appointments; handle guests’ questions and concerns promptly, professionally and courteously

· Maintain a clean; safe, fully stocked and well organized work area.

Position Requirements:

· Previous Clinic Reception / Administrative experience preferred

· Knowledge of computer programs; familiarity with "Telus” Billing System, “Jane” Booking System, and other individual Direct Billing systems is a Plus

· Must be detail-oriented and have ability to multi-task

· Ability to be efficient and productive in a fast-paced environment

· Must have enthusiasm and possess excellent customer service skills.

· Enjoy working with people and possess a friendly and outgoing personality.

· Excellent communication and listening skills, both oral and written

· Must be a team player

· Mandarin is a bonus

Job Types: Full-time, Fixed term contract
Contract length: 24 months

Pay: $18.00-$20.00 per hour

Additional pay:

• Commission pay

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Direct Billing to Insurances: 1 year (required)

Language:

• Mandarin (required)

Work Location: In person