Customer Service Representative
Top Benefits
About the role
Kirmac is a family-owned leader in collision repair, serving the community since 1973. With 18 locations across the Lower Mainland and Fraser Valley, Kirmac Collision & Autoglass is committed to quality repairs and exceptional customer service, turning accident repairs into positive experiences. Kirmac also proudly supports B.C. Children's Hospital through Kirmac Cares for Kids.
We’re looking for someone with an ear for service
Customer Service Representative
We're seeking a skilled customer centric expert to join our world-class team. Would you love the chance to have your customers raving about you with anyone who’ll listen? We want to hear from you!
Benefits & Perks
- Excellent Wages
- Extended Health, Dental and Vision Coverage
- Plenty of Paid Time Off
- RRSP Options
- Team Working Environment
- Support for Volunteering and Community Involvement
- Learning and Development Program
- Training and Education Fund
- Corporate Discounts Program
- Regular Social Events
Responsibilities
- Build lasting customer connections in store
- Submitting ICBC rental forms
- Scheduling Appointments
- Generating repair orders
- Interacting with vendors
- Providing repair updates to customers via phone, text and/or email
- Managing/Posting invoicing and parts returns
- Reconciling repair orders
Requirements
- Excellent verbal and written communication skills.
- Organized and efficient with brilliant people skills.
- Dazzling work references.
- Passion for cars
- Valid Driver's license
We want people who want to have an impact.
Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you!
Ready to make an impact? Apply with your resume today!
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
About Kirmac Collision & Autoglass
Kirmac was founded in 1973 by Ian McIntosh. He always had the propensity to embrace new technology and pioneer new collision repair techniques. While working at a major truck manufacturing facility in Burnaby, Ian realized that a repair shop’s operations should flow as efficiently as the assembly line environment he was working in. At the time, collision repair shops were dingy, disorganized and only produced “good enough” quality to vehicle owners.
Two years later, Ian opened a 10,000 square foot shop in Coquitlam, BC, initially repairing large trucks. Kirmac purchased the largest spray booth in Western Canada and implemented an assembly line mentality to repairing trucks. Soon after, Kirmac switched from trucks to cars and the rest is history! Kirmac began repairing vehicles with the goal of turning the unfortunate experience of a vehicle collision into a positive, lasting impression.
Kirmac opened the second location in North Burnaby, BC in 1988. In the early 1990s the company grew significantly, opening in Richmond, Langley, Surrey, New Westminster, Vancouver, Maple Ridge, Walnut Grove, and Burnaby Metrotown. Kirmac now operates 17 locations in BC’s Lower Mainland. In 2000, Kirmac expanded into Washington State and grew to 12 locations over 15 years before selling the US operations to Texas-based Service King Collision Repair Centers in November 2014.
Kirmac has been able to grow throughout the decades by utilizing computerization, implementing disciplined systems and processes, purchasing the latest equipment and hiring the type of employees who fit our company values.
Customer Service Representative
Top Benefits
About the role
Kirmac is a family-owned leader in collision repair, serving the community since 1973. With 18 locations across the Lower Mainland and Fraser Valley, Kirmac Collision & Autoglass is committed to quality repairs and exceptional customer service, turning accident repairs into positive experiences. Kirmac also proudly supports B.C. Children's Hospital through Kirmac Cares for Kids.
We’re looking for someone with an ear for service
Customer Service Representative
We're seeking a skilled customer centric expert to join our world-class team. Would you love the chance to have your customers raving about you with anyone who’ll listen? We want to hear from you!
Benefits & Perks
- Excellent Wages
- Extended Health, Dental and Vision Coverage
- Plenty of Paid Time Off
- RRSP Options
- Team Working Environment
- Support for Volunteering and Community Involvement
- Learning and Development Program
- Training and Education Fund
- Corporate Discounts Program
- Regular Social Events
Responsibilities
- Build lasting customer connections in store
- Submitting ICBC rental forms
- Scheduling Appointments
- Generating repair orders
- Interacting with vendors
- Providing repair updates to customers via phone, text and/or email
- Managing/Posting invoicing and parts returns
- Reconciling repair orders
Requirements
- Excellent verbal and written communication skills.
- Organized and efficient with brilliant people skills.
- Dazzling work references.
- Passion for cars
- Valid Driver's license
We want people who want to have an impact.
Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you!
Ready to make an impact? Apply with your resume today!
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
About Kirmac Collision & Autoglass
Kirmac was founded in 1973 by Ian McIntosh. He always had the propensity to embrace new technology and pioneer new collision repair techniques. While working at a major truck manufacturing facility in Burnaby, Ian realized that a repair shop’s operations should flow as efficiently as the assembly line environment he was working in. At the time, collision repair shops were dingy, disorganized and only produced “good enough” quality to vehicle owners.
Two years later, Ian opened a 10,000 square foot shop in Coquitlam, BC, initially repairing large trucks. Kirmac purchased the largest spray booth in Western Canada and implemented an assembly line mentality to repairing trucks. Soon after, Kirmac switched from trucks to cars and the rest is history! Kirmac began repairing vehicles with the goal of turning the unfortunate experience of a vehicle collision into a positive, lasting impression.
Kirmac opened the second location in North Burnaby, BC in 1988. In the early 1990s the company grew significantly, opening in Richmond, Langley, Surrey, New Westminster, Vancouver, Maple Ridge, Walnut Grove, and Burnaby Metrotown. Kirmac now operates 17 locations in BC’s Lower Mainland. In 2000, Kirmac expanded into Washington State and grew to 12 locations over 15 years before selling the US operations to Texas-based Service King Collision Repair Centers in November 2014.
Kirmac has been able to grow throughout the decades by utilizing computerization, implementing disciplined systems and processes, purchasing the latest equipment and hiring the type of employees who fit our company values.