Top Benefits
About the role
Who We Are HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.
OUR VALUES, OUR PASSION At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.
- Customer-Focused. Passionate Advocates
- Courage to Act. Do the Right Thing
- One Team. One Vision
- Think Long-Term. Ever-Evolving
- Be Exceptional. Inspire Greatness
Position Summary We are seeking a highly skilled and motivated Technology Delivery Manager to join our dynamic team to oversee the end-to-end delivery of changes and maintenance for HomeEquity Bank's core business applications.
The ideal candidate will drive delivery strategies to optimize processes and cultivate a culture of excellence within the Technology Delivery team.
MAJOR ELEMENTS OF THE ROLE
- Collaborate with application product owners on prioritization and delivery schedules, ensuring alignment with business objectives, stakeholder expectations and critical organizational timelines.
- Work with business and technical stakeholders to develop and maintain a well-defined backlog that is prioritized and aligned with business goals.
- Lead and manage the execution of delivery for multiple delivery squads, establishing clear milestones, deliverables, and deadlines.
- Identify and resolve obstacles that impede progress, shielding the team from internal distractions and collaborating with stakeholders to address issues promptly.
- Coordinate with business and technical stakeholders to plan and implement scheduled, patch and emergency releases.
- Establish and maintain strong communication with stakeholders, tracking delivery progress and providing comprehensive updates to stakeholders.
- Manage the release process from planning to implementation, by confirming all deliverables are reviewed, tested and approved.
- Conduct agile ceremonies including sprint planning, daily stand-ups, and retrospectives across multiple squads.
- Advocate for delivery methodologies that foster innovation, flexibility, and collaboration.
- Guide the delivery team in adopting and improving Scrum practices and Agile principles, ensuring efficiency and high-quality outputs.
- Coach, support, and mentor the delivery team, promoting a collaborative and high-performance environment.
- Proactively identify and mitigate risks and issues, ensuring successful project delivery.
- Foster continuous improvement practices within the team to enhance delivery processes.
- Utilize delivery metrics to assess team performance, identify areas for improvement, and support decision-making.
Qualifications SKILLS AND EXPERIENCE REQUIRED
- Post-Secondary education in a technical or business degree, or equivalent experience.
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification is highly preferred.
- Minimum of 5-7 years of experience in delivery management or delivery management roles, with a proven track record of successful delivery.
- Proven experience in facilitating Agile ceremonies and coaching teams.
- Strong understanding of Scrum and Agile methodologies and their application in software development.
- Knowledge of software development life cycles and familiarity with software development practices such as DevOps and Continuous Integration.
- Excellent communication, leadership, and facilitation skills.
- Strong problem-solving skills and the ability to remove roadblocks.
- Ability to build strong relationships with team members and stakeholders.
- Familiarity with Agile project management tools (e.g., Jira, Trello, Asana).
- Familiarity with software release management.
- Experience working in a fast-paced, dynamic environment.
- Preferred experience with scaled Agile frameworks (e.g., SAFe, LeSS).
- Preferred knowledge of software development life cycles and familiarity with software development practices (e.g., DevOps, Continuous Integration).
Attributes
- Critical analysis, problem-solving, and planning skills
- Strong interpersonal, written and verbal skills
- Uses discretion in the preparation and execution of confidential matters.
- Effective influencing skills to build support, engage employees and leaders, and drive momentum
WORKING CONDITIONS UNIQUE TO JOB
- Hybrid work environment
WHY WORK AT HOMEEQUITY BANK? Great Environment HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.
We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
A Dynamic Culture – With People at the Centre We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.
Growth and Opportunities We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.
Celebrating Great Work and People We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.
From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.
Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.
The Perks
- HomeEquity Bank offers a competitive total rewards package that includes:
- Extended health and dental benefits
- Employee & Family Assistance Program
- Employer-Matched Group Retirement Savings Plan
- Employee Share Investment Plan
- Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
- Employee corporate discount for GoodLife Fitness
HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Please note that our successful candidate is required to complete a background check.
Stay in the Know About Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:
Youtube
Chip.ca
Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.
About HomeEquity Bank
HomeEquity Bank is a Schedule I Canadian bank and is the only provider exclusively focused on reverse mortgages for homeowners aged 55 and over. HomeEquity Bank is a privately held company and helps Canadians live retirement their way by providing a safe, secure, and easy way to access the equity they’ve built up in their homes through their financial solutions, the CHIP Reverse Mortgage® and Income Advantage®.
HomeEquity Bank has been the leader of reverse mortgages in Canada since its inception in 1986. HomeEquity Bank has an effective direct-to-consumer distribution model as well as a well-established network of referral partners. This extensive partner network includes all major Canadian banks, credit unions, mortgage brokers, and financial planning firms.
Top Benefits
About the role
Who We Are HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.
OUR VALUES, OUR PASSION At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.
- Customer-Focused. Passionate Advocates
- Courage to Act. Do the Right Thing
- One Team. One Vision
- Think Long-Term. Ever-Evolving
- Be Exceptional. Inspire Greatness
Position Summary We are seeking a highly skilled and motivated Technology Delivery Manager to join our dynamic team to oversee the end-to-end delivery of changes and maintenance for HomeEquity Bank's core business applications.
The ideal candidate will drive delivery strategies to optimize processes and cultivate a culture of excellence within the Technology Delivery team.
MAJOR ELEMENTS OF THE ROLE
- Collaborate with application product owners on prioritization and delivery schedules, ensuring alignment with business objectives, stakeholder expectations and critical organizational timelines.
- Work with business and technical stakeholders to develop and maintain a well-defined backlog that is prioritized and aligned with business goals.
- Lead and manage the execution of delivery for multiple delivery squads, establishing clear milestones, deliverables, and deadlines.
- Identify and resolve obstacles that impede progress, shielding the team from internal distractions and collaborating with stakeholders to address issues promptly.
- Coordinate with business and technical stakeholders to plan and implement scheduled, patch and emergency releases.
- Establish and maintain strong communication with stakeholders, tracking delivery progress and providing comprehensive updates to stakeholders.
- Manage the release process from planning to implementation, by confirming all deliverables are reviewed, tested and approved.
- Conduct agile ceremonies including sprint planning, daily stand-ups, and retrospectives across multiple squads.
- Advocate for delivery methodologies that foster innovation, flexibility, and collaboration.
- Guide the delivery team in adopting and improving Scrum practices and Agile principles, ensuring efficiency and high-quality outputs.
- Coach, support, and mentor the delivery team, promoting a collaborative and high-performance environment.
- Proactively identify and mitigate risks and issues, ensuring successful project delivery.
- Foster continuous improvement practices within the team to enhance delivery processes.
- Utilize delivery metrics to assess team performance, identify areas for improvement, and support decision-making.
Qualifications SKILLS AND EXPERIENCE REQUIRED
- Post-Secondary education in a technical or business degree, or equivalent experience.
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification is highly preferred.
- Minimum of 5-7 years of experience in delivery management or delivery management roles, with a proven track record of successful delivery.
- Proven experience in facilitating Agile ceremonies and coaching teams.
- Strong understanding of Scrum and Agile methodologies and their application in software development.
- Knowledge of software development life cycles and familiarity with software development practices such as DevOps and Continuous Integration.
- Excellent communication, leadership, and facilitation skills.
- Strong problem-solving skills and the ability to remove roadblocks.
- Ability to build strong relationships with team members and stakeholders.
- Familiarity with Agile project management tools (e.g., Jira, Trello, Asana).
- Familiarity with software release management.
- Experience working in a fast-paced, dynamic environment.
- Preferred experience with scaled Agile frameworks (e.g., SAFe, LeSS).
- Preferred knowledge of software development life cycles and familiarity with software development practices (e.g., DevOps, Continuous Integration).
Attributes
- Critical analysis, problem-solving, and planning skills
- Strong interpersonal, written and verbal skills
- Uses discretion in the preparation and execution of confidential matters.
- Effective influencing skills to build support, engage employees and leaders, and drive momentum
WORKING CONDITIONS UNIQUE TO JOB
- Hybrid work environment
WHY WORK AT HOMEEQUITY BANK? Great Environment HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.
We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
A Dynamic Culture – With People at the Centre We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.
Growth and Opportunities We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.
Celebrating Great Work and People We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.
From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.
Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.
The Perks
- HomeEquity Bank offers a competitive total rewards package that includes:
- Extended health and dental benefits
- Employee & Family Assistance Program
- Employer-Matched Group Retirement Savings Plan
- Employee Share Investment Plan
- Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
- Employee corporate discount for GoodLife Fitness
HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Please note that our successful candidate is required to complete a background check.
Stay in the Know About Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:
Youtube
Chip.ca
Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.
About HomeEquity Bank
HomeEquity Bank is a Schedule I Canadian bank and is the only provider exclusively focused on reverse mortgages for homeowners aged 55 and over. HomeEquity Bank is a privately held company and helps Canadians live retirement their way by providing a safe, secure, and easy way to access the equity they’ve built up in their homes through their financial solutions, the CHIP Reverse Mortgage® and Income Advantage®.
HomeEquity Bank has been the leader of reverse mortgages in Canada since its inception in 1986. HomeEquity Bank has an effective direct-to-consumer distribution model as well as a well-established network of referral partners. This extensive partner network includes all major Canadian banks, credit unions, mortgage brokers, and financial planning firms.