Top Benefits
About the role
ABOUT UNIVERUS:
Univerus is a global software company that unites industry-leading solutions on a single, intuitive platform. Headquartered in Port Moody, British Columbia, we serve over 3,500 clients across eight countries. Our mission is to simplify complex operations by providing scalable, user-friendly technology that empowers organizations in local government, utilities, education, manufacturing, recruitment, sport and recreation, and more.
At Univerus, we believe in the power of connection – between people, technology, and communities. Our team is passionate about delivering innovative solutions that help our customers achieve meaningful outcomes while building a workplace where employees can grow, thrive, and make an impact.
Learn more at univerus.com.
POSITION DETAILS:
- Hours: 40 hours per week, Monday to Friday
- Location: Hybrid/Remote in Canada: Peterborough (preferred), Toronto, British Columbia, Saskatoon
KEY RESPONSIBILITIES:
Client Engagement & Analysis
- Lead discovery sessions and business process reviews to understand client workflows and identify system requirements.
- Translate client needs into functional configurations and actionable implementation plans.
Solution Implementation
- Configure core system components including asset hierarchies, service types, work order templates, PM schedules, and fault codes.
- Support data migration efforts such as importing asset registers, GIS layers, maintenance history, and scheduled tasks.
- Collaborate with technical teams for integrations (APIs), custom features, and reporting/dashboard development.
Training & Support
- Design and deliver training programs for end users, supervisors, and system administrators, using a Train-the-Trainer approach.
- Provide go-live support and post-implementation guidance to ensure adoption and client success.
Project Management
- Lead multiple client projects concurrently, managing scope, timelines, budgets, risks, and communications.
- Maintain comprehensive documentation including configuration records, training guides, status updates, and user stories.
Product Feedback
-
Gather feedback from clients and share insights with the product team to inform roadmap planning and continuous improvement.
REQUIRED SKILLS & QUALIFICATIONS
- 5+ years of experience in Asset Management, CMMS, or EAM system implementation
- Proven ability to lead enterprise software implementations, from discovery to go-live
- Strong understanding of asset lifecycle principles, maintenance planning, and work order management
- Hands-on experience with data migration, system configuration, and process mapping
- Excellent interpersonal and communication skills, both verbal and written
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Comfortable working with cross-functional teams including product, development, and support
- Experience training diverse user groups in person and virtually
PREFERRED SKILLS & EXPERIENCE
- Experience with GIS integrations and spatial data management
- Familiarity with public sector or municipal asset management workflows
- Knowledge of API integrations and reporting tools (e.g., Power BI)
WHAT WE OFFER:
- Health and Dental
- EFAP
- RRSP Matching
- Generous Paid Time Off
- Flexible Work Environment
- Education Reimbursement Program
Our Commitment to Diversity, Equity & Inclusion
Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.
If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.
How to Apply
Ready to join us? Please submit your resume and cover letter by following the application instructions outlined in this posting.
About Univerus
Built to empower. Intuitive, comprehensive, and lightweight, Unity software solutions unite and empower teams across the enterprise.
Easy to integrate. Unity by Univerus unites through an intuitive and consistent product experience. It's designed for users and integrates with ease.
Univerus- representing a family of innovative technology brands, including fieldGO, MAIS, C2Logix, Compliance Science, SmartGridCIS and Energy Hippo- is a Canadian company headquartered in Vancouver, British Columbia.
We proudly serve both customers and employees around the globe. Univerus was formed in 2019; however, our Product brands have been serving hundreds of customers for more than a decade.
We work hard to maintain a customer centric culture. Our entire organization is focused on helping our customers succeed. For customers, this translates into less time spent on planning and administrative tasks and more time spent making decisions and completing projects. This ultimately leads to our customers better serving their customers.
Univerus is committed to technology innovation. We stay current with emerging technologies, industry trends and best practices, incorporating them into our product vision. We view our products as business tools that solve the overarching business challenges faced by our customers.
Implementing a new product can be disruptive to any organization. We've worked hard to streamline our software implementation process to minimize impact on our customers' day-to-day operations and maximize value and efficiencies. We listen to our customers to acutely understand their challenges, then deliver a product that meets those needs. Along the way, we share experiences from our past projects ensure we deliver the best solution for your organization.
Top Benefits
About the role
ABOUT UNIVERUS:
Univerus is a global software company that unites industry-leading solutions on a single, intuitive platform. Headquartered in Port Moody, British Columbia, we serve over 3,500 clients across eight countries. Our mission is to simplify complex operations by providing scalable, user-friendly technology that empowers organizations in local government, utilities, education, manufacturing, recruitment, sport and recreation, and more.
At Univerus, we believe in the power of connection – between people, technology, and communities. Our team is passionate about delivering innovative solutions that help our customers achieve meaningful outcomes while building a workplace where employees can grow, thrive, and make an impact.
Learn more at univerus.com.
POSITION DETAILS:
- Hours: 40 hours per week, Monday to Friday
- Location: Hybrid/Remote in Canada: Peterborough (preferred), Toronto, British Columbia, Saskatoon
KEY RESPONSIBILITIES:
Client Engagement & Analysis
- Lead discovery sessions and business process reviews to understand client workflows and identify system requirements.
- Translate client needs into functional configurations and actionable implementation plans.
Solution Implementation
- Configure core system components including asset hierarchies, service types, work order templates, PM schedules, and fault codes.
- Support data migration efforts such as importing asset registers, GIS layers, maintenance history, and scheduled tasks.
- Collaborate with technical teams for integrations (APIs), custom features, and reporting/dashboard development.
Training & Support
- Design and deliver training programs for end users, supervisors, and system administrators, using a Train-the-Trainer approach.
- Provide go-live support and post-implementation guidance to ensure adoption and client success.
Project Management
- Lead multiple client projects concurrently, managing scope, timelines, budgets, risks, and communications.
- Maintain comprehensive documentation including configuration records, training guides, status updates, and user stories.
Product Feedback
-
Gather feedback from clients and share insights with the product team to inform roadmap planning and continuous improvement.
REQUIRED SKILLS & QUALIFICATIONS
- 5+ years of experience in Asset Management, CMMS, or EAM system implementation
- Proven ability to lead enterprise software implementations, from discovery to go-live
- Strong understanding of asset lifecycle principles, maintenance planning, and work order management
- Hands-on experience with data migration, system configuration, and process mapping
- Excellent interpersonal and communication skills, both verbal and written
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Comfortable working with cross-functional teams including product, development, and support
- Experience training diverse user groups in person and virtually
PREFERRED SKILLS & EXPERIENCE
- Experience with GIS integrations and spatial data management
- Familiarity with public sector or municipal asset management workflows
- Knowledge of API integrations and reporting tools (e.g., Power BI)
WHAT WE OFFER:
- Health and Dental
- EFAP
- RRSP Matching
- Generous Paid Time Off
- Flexible Work Environment
- Education Reimbursement Program
Our Commitment to Diversity, Equity & Inclusion
Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.
If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.
How to Apply
Ready to join us? Please submit your resume and cover letter by following the application instructions outlined in this posting.
About Univerus
Built to empower. Intuitive, comprehensive, and lightweight, Unity software solutions unite and empower teams across the enterprise.
Easy to integrate. Unity by Univerus unites through an intuitive and consistent product experience. It's designed for users and integrates with ease.
Univerus- representing a family of innovative technology brands, including fieldGO, MAIS, C2Logix, Compliance Science, SmartGridCIS and Energy Hippo- is a Canadian company headquartered in Vancouver, British Columbia.
We proudly serve both customers and employees around the globe. Univerus was formed in 2019; however, our Product brands have been serving hundreds of customers for more than a decade.
We work hard to maintain a customer centric culture. Our entire organization is focused on helping our customers succeed. For customers, this translates into less time spent on planning and administrative tasks and more time spent making decisions and completing projects. This ultimately leads to our customers better serving their customers.
Univerus is committed to technology innovation. We stay current with emerging technologies, industry trends and best practices, incorporating them into our product vision. We view our products as business tools that solve the overarching business challenges faced by our customers.
Implementing a new product can be disruptive to any organization. We've worked hard to streamline our software implementation process to minimize impact on our customers' day-to-day operations and maximize value and efficiencies. We listen to our customers to acutely understand their challenges, then deliver a product that meets those needs. Along the way, we share experiences from our past projects ensure we deliver the best solution for your organization.