We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

CIBC.com

What you'll be doing

You’ll be joining the Architecture Risk, Governance and Operations (ARGO) Team as a Consultant, Process and Reporting. In this hybrid role, you will focus on executing and improving existing processes, while also supporting ARGO’s Reporting function across Technology Architecture. You will collaborate closely with various partners to facilitate process workflows that drive improvements, identify automation opportunities, and define end-to-end activities throughout process lifecycles. Your knowledge, skills, and experience will be key to delivering on internal processes and regulatory requirements tied to “business as usual” and project initiatives. You’ll need to take a hands-on approach, balancing competing priorities and adapting to change with flexibility.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you will succeed

• Process Expertise and Analysis: Act as a subject matter expert on Architecture Operations Delivery Team processes. Resolve problems by analyzing data, identifying inconsistencies, and preparing proposals to improve processes and address risks.
• Process Management: Support CIBC’s Technology Architecture Framework principles and ensure deliverables meet expectations through strong process management practices.
• Continuous Improvement: Use your insights to identify opportunities to enhance workflows, automate tasks, and drive efficiencies across process lifecycles.
• Collaboration and Engagement: Partner with stakeholders across teams to ensure process requirements are met, communicate progress effectively, and help drive alignment on priorities.
• Reporting and Insights: Support the ARGO team’s reporting function by preparing, maintaining, and analyzing key metrics and reports to drive transparency and inform decision-making.

Who you are

• You can demonstrate experience in process improvement and process automation, with a strong focus on operational processes. You analyze complex problems and collaborate with teams to develop effective solutions. You’re highly proficient in Microsoft tools, with advanced knowledge of Excel, and hands-on experience with Power Platform and Power Automate. You are skilled at creating impactful data visualizations with PowerBI, Tableau and Alteryx, and developing process documentation in Visio. These technical capabilities are essential to your success in the role. Skills in building automation workflows in Jira are nice to have.. You understand risk management fundamentals in technology architecture and processes, and leverage this to identify issues and recommend solutions. It is an asset if you have Experience in Financial Services.
• You can demonstrate experience in Operational Excellence. You conduct maturity assessments, use data-driven insights, and apply creative problem solving to highlight opportunities for improvement or address concerns.
• You have a degree/diploma in Engineering, Business, or a related field, with at least 2-4 years of experience in roles focused on process execution, improvement, and metrics reporting. Lean Six Sigma or related certifications an asset.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. You keep a pulse on external trends — IT best practices, regulatory guidelines — to determine where process changes are required.
• You put our clients first. You engage with purpose to find the right solutions and go the extra mile to ensure success.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• Values matter to you. You bring your authentic self to work and embody our values of trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

  Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Analytical Thinking, Business Requirements, Business Systems Analysis, Change Management, Communication, IT Process Improvement, Mentoring Staff, Microsoft Applications, Microsoft Copilot for Power BI, Microsoft Outlook, Microsoft Power Business Intelligence (BI), Microsoft Power Business Intelligence (BI) Dataflows, Microsoft Power Business Intelligence (BI) Deployment, Microsoft Power Business Intelligence (BI) Desktop, Microsoft Power Business Intelligence (BI) Premium, Microsoft Power Business Intelligence (BI) Security, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Operational Efficiency, Problem Solving, Process Engineering, Process Improvement Engineering, Service Delivery {+ 8 more}