Yangguofu Chinatown Front of House Staff - Mandarin Speaking
Top Benefits
About the role
Yangguofu Chinatown
47 Charing Cross Road, London WC2H 0AN
Full job description
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff - Mandarin Speaking to join our dynamic team. The ideal candidates will play a crucial role in creating a welcoming atmosphere for our guests, ensuring exceptional service throughout their dining experience. This position requires individuals who are passionate about hospitality and possess strong communication skills.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Assist with seating arrangements effectively.
- Take food and drink orders accurately, providing recommendations when necessary.
- Refill the ingredients display shelves and complimentary sauce station throughout the day.
- Process the takeaway/delivery orders efficiently
- Serve food and beverages in accordance with food safety standards.
- Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction.
- Support catering events as required, assisting with setup and breakdown.
- Uphold high standards of food safety and hygiene throughout all operations.
Qualifications
- Previous experience in a hospitality or restaurant environment is preferred but not essential.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
- Strong interpersonal skills with the ability to work well in a team-oriented setting.
- Excellent communication skills.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Proficiency in both Mandarin and English
- Experience in bartending or catering is a plus but not mandatory.
- A positive attitude and willingness to help others are essential qualities for this role.
Join us in delivering an outstanding guest experience while being part of a supportive team that values your contributions!
Job Types: Full-time
Pay: £12.21 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Flexitime
Physical Setting:
- Restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
Work days:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 04/07/2025
Expected start date: 15/07/2025
About YANGGUOFU
Yangguofu Group is the leader in the fast food industry based on the local area and facing the world. The group originated in 2003. it owns the well-known brand of “Yang Guofu” Malatang, and its main business includes catering services and retail operations.
Yangguofu Group adheres to the core values of “health, ingenuity and beauty”, and leads the Chinese fast food industry all the way. More than 7,000 global chain stores have been opened in 33 provincial-level administrative regions across the country and 20 countries and regions. In the future, the Group will expand the coverage of restaurant stores, increasing the brand of differentiated customer groups, enriching the variety of retail products, providing high-quality consumption experience, bringing health and beauty for consumers in the world.
Yangguofu Chinatown Front of House Staff - Mandarin Speaking
Top Benefits
About the role
Yangguofu Chinatown
47 Charing Cross Road, London WC2H 0AN
Full job description
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff - Mandarin Speaking to join our dynamic team. The ideal candidates will play a crucial role in creating a welcoming atmosphere for our guests, ensuring exceptional service throughout their dining experience. This position requires individuals who are passionate about hospitality and possess strong communication skills.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Assist with seating arrangements effectively.
- Take food and drink orders accurately, providing recommendations when necessary.
- Refill the ingredients display shelves and complimentary sauce station throughout the day.
- Process the takeaway/delivery orders efficiently
- Serve food and beverages in accordance with food safety standards.
- Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction.
- Support catering events as required, assisting with setup and breakdown.
- Uphold high standards of food safety and hygiene throughout all operations.
Qualifications
- Previous experience in a hospitality or restaurant environment is preferred but not essential.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
- Strong interpersonal skills with the ability to work well in a team-oriented setting.
- Excellent communication skills.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Proficiency in both Mandarin and English
- Experience in bartending or catering is a plus but not mandatory.
- A positive attitude and willingness to help others are essential qualities for this role.
Join us in delivering an outstanding guest experience while being part of a supportive team that values your contributions!
Job Types: Full-time
Pay: £12.21 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Flexitime
Physical Setting:
- Restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
Work days:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 04/07/2025
Expected start date: 15/07/2025
About YANGGUOFU
Yangguofu Group is the leader in the fast food industry based on the local area and facing the world. The group originated in 2003. it owns the well-known brand of “Yang Guofu” Malatang, and its main business includes catering services and retail operations.
Yangguofu Group adheres to the core values of “health, ingenuity and beauty”, and leads the Chinese fast food industry all the way. More than 7,000 global chain stores have been opened in 33 provincial-level administrative regions across the country and 20 countries and regions. In the future, the Group will expand the coverage of restaurant stores, increasing the brand of differentiated customer groups, enriching the variety of retail products, providing high-quality consumption experience, bringing health and beauty for consumers in the world.