Scheduling Clerk -C Scheduling Corp
About the role
Position: Scheduling Clerk, Patient Support Services (x2)
Department: Patient Support Services
Posting ID: 3720
Role Level: Admin Clerical (AC03-$24.17-$30.18)
Status: Permanent Part-time
Site: Credit Valley Hospital
Hours of Work/Shifts: days, evening, nights and weekends
Posted: July 17, 2025
Internal Deadline: July 24, 2025
*The location of any vacancy/position may be changed or reassigned as per operational needs.
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
Key Qualifications:
- Secondary school graduate, and Business/Office Admin education preferred
- Minimum two-year relevant experience in payroll and scheduling in a unionized environment preferred
- Demonstrated customer service and communication skills, handling sensitive issues and problem solving with tact and diplomacy
- Excellent computer skills (Microsoft Word, Excel, Internet and Meditech)
- Excellent analytical and leadership skills required
- Ability to prioritize and handle multiple demands in a fast-paced environment
- Proven organizational and team work skills
- Demonstrated good work and attendance record required
- Knowledge of payroll systems and scheduling practices required
- Knowledge of scheduling software’s is an asset
Position Summary:
- Maintain staffing operations throughout the department
- Obtain daily staff requests and fill them efficiently
- Process employee vacation requests
- Secure coverage for vacancy shifts
- Uphold accurate system for tracking staff over a variety of shifts
- Monitor the equalization of hours of employees as per Collect Agreement
- Coordinate with Team Leaders on new staff onboarding and training schedule
- Track a document all staff training
- Carry out payroll functions for large Corporate Services groups
- Work with Team Leaders and Managers verify payroll accuracy
- Create a six-week schedule for all Corporate Services groups
- Answering phone calls from outside and within hospital
- Provide front-line service to all customers, follows up on task completion and customer requests
- Prints and collates various reports, inputs schedules and makes changes to schedules and rosters Any other tasks as assigned
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Candidates are selected on the basis of their skill, ability, experience and qualifications.
Where these factors are relatively equal seniority shall govern providing the successful applicant.
Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Scheduling Clerk -C Scheduling Corp
About the role
Position: Scheduling Clerk, Patient Support Services (x2)
Department: Patient Support Services
Posting ID: 3720
Role Level: Admin Clerical (AC03-$24.17-$30.18)
Status: Permanent Part-time
Site: Credit Valley Hospital
Hours of Work/Shifts: days, evening, nights and weekends
Posted: July 17, 2025
Internal Deadline: July 24, 2025
*The location of any vacancy/position may be changed or reassigned as per operational needs.
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
Key Qualifications:
- Secondary school graduate, and Business/Office Admin education preferred
- Minimum two-year relevant experience in payroll and scheduling in a unionized environment preferred
- Demonstrated customer service and communication skills, handling sensitive issues and problem solving with tact and diplomacy
- Excellent computer skills (Microsoft Word, Excel, Internet and Meditech)
- Excellent analytical and leadership skills required
- Ability to prioritize and handle multiple demands in a fast-paced environment
- Proven organizational and team work skills
- Demonstrated good work and attendance record required
- Knowledge of payroll systems and scheduling practices required
- Knowledge of scheduling software’s is an asset
Position Summary:
- Maintain staffing operations throughout the department
- Obtain daily staff requests and fill them efficiently
- Process employee vacation requests
- Secure coverage for vacancy shifts
- Uphold accurate system for tracking staff over a variety of shifts
- Monitor the equalization of hours of employees as per Collect Agreement
- Coordinate with Team Leaders on new staff onboarding and training schedule
- Track a document all staff training
- Carry out payroll functions for large Corporate Services groups
- Work with Team Leaders and Managers verify payroll accuracy
- Create a six-week schedule for all Corporate Services groups
- Answering phone calls from outside and within hospital
- Provide front-line service to all customers, follows up on task completion and customer requests
- Prints and collates various reports, inputs schedules and makes changes to schedules and rosters Any other tasks as assigned
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Candidates are selected on the basis of their skill, ability, experience and qualifications.
Where these factors are relatively equal seniority shall govern providing the successful applicant.
Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.