About the role
Job Description
Section: Housing Services
Department: Community Development
Initial Reporting Location: 199 Larch Street
Job Status: Limited Position
Estimated Probable Duration: Seven (7) Months (may be extended)
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: n/a
Range of Pay: Group 11 - $3,197.60 to $3,764.60 bi-weekly (Subject to Review)
The start date will follow the selection process.
The eligibility to work remotely is to be determined.
Main Function: This position is responsible for ensuring proper governance and asset management by housing providers and delivering CGS housing programs and services in support of quality customer service.
Characteristic Duties: Under the general supervision of the Manager of Housing Services.
- Collect and analyse program and financial data on program and operational performance of housing providers. Identify issues and develop options to resolution, ensuring the integrity and timeliness of data provided.
- Identify and recommend for use, defined measures of program and service financial performance based on CGS policy and provincial requirements. Ensure monitoring and performance reporting processes are integrated with CGS and Ministry reporting processes.
- Act as primary CGS contact with housing provider staff and boards, tenants, stakeholders, advocates and the public regarding housing programs, legislation, program policy and procedures related to governance, RGI calculations, conflict of interest, maintenance issues, waiting list, eviction procedures and tenant relations. Troubleshoot issues as required.
- Prepare/deliver training and workshops to housing provider staff, boards and stakeholders.
- Review and evaluate program applications (e.g. grants, loans, rent supplement). Recommend approval.
- Perform program compliance audits to determine/confirm program eligibility through technical analysis and assessment of service delivery, corporate records, budgets, contracts, financial/program reports, year-end reports and reconciliations.
- Provide proactive solutions to resolve complex business/program problems. Conduct follow-up and program enforcement.
- Recommend dissolution of a housing provider board or termination of a housing provider manager as required.
- Provide human resources functions to housing provider boards regarding recruitment, training, job performance reviews, salary reviews and dispensing of discipline as required.
- Provide guidance and direction to housing providers regarding policy interpretation, reporting requirements and effective business and property management methods.
- Participate in housing provider organizational design, budget and rent setting preparation. Review, negotiate and/or revise where required and recommend submissions for approval.
- Deliver and/or implement CGS/Ministry housing programs. Prepare reports on the experience and effectiveness of service delivery.
- Assist in determining/assessing community housing needs and recommend solutions.
- Attend housing provider Board Meetings in a consulting or resource capacity and act as property manager and/or board member during housing provider crisis situations as required.
- Act as resource person or witness regarding forensic reviews and legal investigations.
- Prepare relevant components of legal agreements, purchase of service agreements and supporting documentation for approval.
- Participate on committees as required.
- Prepare briefing materials, reports, draft correspondence for senior management and council as directed.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications:
Education and Training:
- Community College Diploma in a related discipline (Business Administration, Social Sciences or Public Administration) from a recognized Community College with Canadian accreditation.
- Additional specialized training (e.g. certificate in Property Management) or a University Degree in a related discipline (Business administration, Social Sciences or Public administration) considered a definite asset.
- Additional education initiatives to update and expand competencies considered an asset.
Experience:
- Minimum of five (5) years related experience in the administration of a social program/portfolio or property management.
- Experience in social housing is considered a definite asset.
Knowledge Of:
- Applicable legislation and related regulations.
- Social housing issues, policies and programs.
- Principles/practices of property management.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
- Working knowledge of microcomputer software in a Windows environment (e.g. word processing, spreadsheet and data base applications).
Abilities To:
- Understand and meet the needs of customers
- Demonstrate organizational and project management ability.
- Demonstrate ability in human resources functions.
- Demonstrate analytical and problem-solving skills.
- Demonstrate interpersonal skills in dealing with the public, employees, outside groups and agencies.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal and written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 1 Proficiency
This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
Development opportunity range of pay: $2,912.70 to $3,427.20 bi-weekly (Subject to Review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Monday, July 7, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.
About the role
Job Description
Section: Housing Services
Department: Community Development
Initial Reporting Location: 199 Larch Street
Job Status: Limited Position
Estimated Probable Duration: Seven (7) Months (may be extended)
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: n/a
Range of Pay: Group 11 - $3,197.60 to $3,764.60 bi-weekly (Subject to Review)
The start date will follow the selection process.
The eligibility to work remotely is to be determined.
Main Function: This position is responsible for ensuring proper governance and asset management by housing providers and delivering CGS housing programs and services in support of quality customer service.
Characteristic Duties: Under the general supervision of the Manager of Housing Services.
- Collect and analyse program and financial data on program and operational performance of housing providers. Identify issues and develop options to resolution, ensuring the integrity and timeliness of data provided.
- Identify and recommend for use, defined measures of program and service financial performance based on CGS policy and provincial requirements. Ensure monitoring and performance reporting processes are integrated with CGS and Ministry reporting processes.
- Act as primary CGS contact with housing provider staff and boards, tenants, stakeholders, advocates and the public regarding housing programs, legislation, program policy and procedures related to governance, RGI calculations, conflict of interest, maintenance issues, waiting list, eviction procedures and tenant relations. Troubleshoot issues as required.
- Prepare/deliver training and workshops to housing provider staff, boards and stakeholders.
- Review and evaluate program applications (e.g. grants, loans, rent supplement). Recommend approval.
- Perform program compliance audits to determine/confirm program eligibility through technical analysis and assessment of service delivery, corporate records, budgets, contracts, financial/program reports, year-end reports and reconciliations.
- Provide proactive solutions to resolve complex business/program problems. Conduct follow-up and program enforcement.
- Recommend dissolution of a housing provider board or termination of a housing provider manager as required.
- Provide human resources functions to housing provider boards regarding recruitment, training, job performance reviews, salary reviews and dispensing of discipline as required.
- Provide guidance and direction to housing providers regarding policy interpretation, reporting requirements and effective business and property management methods.
- Participate in housing provider organizational design, budget and rent setting preparation. Review, negotiate and/or revise where required and recommend submissions for approval.
- Deliver and/or implement CGS/Ministry housing programs. Prepare reports on the experience and effectiveness of service delivery.
- Assist in determining/assessing community housing needs and recommend solutions.
- Attend housing provider Board Meetings in a consulting or resource capacity and act as property manager and/or board member during housing provider crisis situations as required.
- Act as resource person or witness regarding forensic reviews and legal investigations.
- Prepare relevant components of legal agreements, purchase of service agreements and supporting documentation for approval.
- Participate on committees as required.
- Prepare briefing materials, reports, draft correspondence for senior management and council as directed.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications:
Education and Training:
- Community College Diploma in a related discipline (Business Administration, Social Sciences or Public Administration) from a recognized Community College with Canadian accreditation.
- Additional specialized training (e.g. certificate in Property Management) or a University Degree in a related discipline (Business administration, Social Sciences or Public administration) considered a definite asset.
- Additional education initiatives to update and expand competencies considered an asset.
Experience:
- Minimum of five (5) years related experience in the administration of a social program/portfolio or property management.
- Experience in social housing is considered a definite asset.
Knowledge Of:
- Applicable legislation and related regulations.
- Social housing issues, policies and programs.
- Principles/practices of property management.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
- Working knowledge of microcomputer software in a Windows environment (e.g. word processing, spreadsheet and data base applications).
Abilities To:
- Understand and meet the needs of customers
- Demonstrate organizational and project management ability.
- Demonstrate ability in human resources functions.
- Demonstrate analytical and problem-solving skills.
- Demonstrate interpersonal skills in dealing with the public, employees, outside groups and agencies.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal and written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 1 Proficiency
This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
Development opportunity range of pay: $2,912.70 to $3,427.20 bi-weekly (Subject to Review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Monday, July 7, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.