The Granite Club is looking for a full time Events Manager who serves as the representative of the Events Department within the Food and Beverage Team, overseeing the planning, coordination, and execution of all Member events, Member-sponsored functions, and internal corporate and social gatherings at the Granite Club. A key responsibility of this role is to lead and manage the Event Reservations process for all Club-driven events.

What’s in it For You?

• Competitive Total Rewards Package
• Comprehensive Health & Dental Benefits: Flexible coverage options with a Health Care Spending Account (HCSA) to suit your individual and family needs.
• Collaborative & Engaging Work Environment: Join a culture that values innovation, teamwork, and continuous improvement.
• Exclusive Perks: Enjoy discounted memberships at GoodLife Fitness, as well as preferred rates on auto and home insurance.
• Vibrant Employee Events: Participate in a variety of inclusive and exciting events that celebrate our culture.
• On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria.
• Convenient Indoor Parking: Complimentary indoor parking to make your commute easier.

Primary Responsibilities

• Manages all aspects of event reservations, including entering details into the Northstar system, handling Member bookings and inquiries, creating BEOs, coordinating with vendors, and developing floor plans.
• Keeps the Food & Beverage team informed with up-to-date event information including guest counts, dietary restrictions, special requests, audio visual & setup requirements.
• Provides on-site support during events, overseeing check-in and addressing any issues that may arise.
• Ensures all event details are finalized and that billing is completed accurately and efficiently.
• Out-source any additional décor items or suppliers as requested by client.
• Utilize Northstar to generate Banquet Event Orders (BEO’s).
• Develop proposals for and conduct site tours with prospective clients in all markets. Follow up in a timely manner.
• Liaise with all F&B departments to ensure BEO specifications are met and are accurate.
• Promote and monitor event feedback to ensure Member and guests satisfaction and maintain the high standards of service that define Granite Club Hospitality.
• Assist in development and implementation of strategic marketing plan to ensure growth with existing markets and capture new markets within the Membership.
• Assist with preparation of forecasts and budget development
• Prepare month end document to efficiently track lead sources, productivity, successes, lost business, forecasts and marketing planning.
• Assist in maintaining consistency of service and set up standards in Food and Beverage via on site and pre-room inspections and follow through of event order specifications.
• Participate in weekly Events, Food & Beverage and Operation meetings.
• Conduct daily contract meetings.
• Review bills to ensure accuracy.
• Attend external industry related events to stay current with latest developments in field as directed.
• Proactively develop and implement creative strategies to identify new business opportunities within the Membership, with the goal of increasing event sales and enhancing Member engagement
• Consistently practice all related administrative procedures and policies for the department.
• All other duties as assigned. by Senior Events Manager.

Required Qualifications

• 3 years Catering and Hotel/Event Planning experience required
• Hospitality or University degree
• Goal orientated, team player, driven
• High energy and a positively infectious attitude
• Inspiring motivational skills to encourage involvement and pride of purpose
• Strong organizational, written, oral and interpersonal skills
• Excellent public relations, communication and marketing skills
• Ability to read, write and speak English fluently
• Computer skills preferable with Microsoft Office Applications/Northstar or similar Point-of-Sales/Catering Systems
• Flexible schedule that may include evenings, weekends and holidays

About the Granite Club

The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.

The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services.

We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.

The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.

We thank you in advance for your interest in our opportunity!