OVERVIEW

The Project Manager, Workplace Violence Prevention, is responsible for leading the development, implementation, and evaluation of initiatives and strategies that reduce the risk of workplace violence at Michael Garron Hospital (MGH). Aligned with MGH’s commitment to zero tolerance for violence, this role will lead the hospital-wide Workplace Violence Prevention Program by coordinating education, policies, risk assessments, data analysis, and response planning.

This position reports to the Manager, Organizational Quality and Patient Safety. The Project Manager will support a safe, healthy, and respectful work environment by working collaboratively with internal stakeholders—including Occupational Health & Safety, Security, Human Resources, Patient Relations, Risk Management, Clinical Leadership and the Joint Health and Safety Committee—and with external regulatory and community partners.

The ideal candidate has exceptional project management skills, deep knowledge of workplace violence prevention frameworks, knowledge of trauma informed practices, and a passion for fostering psychological and physical safety in a complex healthcare environment.

KEY RESPONSIBILITIES

• Lead the planning, execution, and evaluation of the Workplace Violence Prevention Program, ensuring alignment with MGH policy, legislative requirements, and best practices.
• Lead support person for the hospital’s workplace violence prevention committee and related sub-committees.
• Serve as the hospital’s primary contact for workplace violence prevention initiatives and support the activities of the Workplace Violence Steering Committee.
• Conduct annual organizational risk assessments to identify vulnerabilities, prioritize risks, and implement targeted prevention and mitigation strategies.
• Coordinate and support regular reviews and updates to relevant policies, procedures, and emergency response protocols (e.g., Code White, Behavioural Care Plan Alerts).
• Develop and deliver training programs related to workplace violence awareness, de-escalation, incident reporting, and response.
• Track and analyze workplace violence incident data using hospital reporting systems, producing reports for senior leadership Occupational Health and Safety.
• Collaborate with Occupational Health & Safety, Security, HR, Legal, and Patient Care areas to ensure comprehensive follow-up, support for staff, and process improvements following incidents.
• Ensure alignment with Accreditation Canada requirements and support readiness activities related to workplace violence.
• Facilitate and document program evaluations, annual reviews, and continuous improvement initiatives.
• Support change management strategies to promote a culture of safety and accountability.
• Perform other related duties as assigned to support a psychologically and physically safe workplace.

EDUCATION

• Bachelor’s degree in Health Administration, Occupational Health & Safety, Nursing, Criminology, Psychology, or a related field.
• Master’s degree preferred.
• Project Management Professional (PMP) certification is an asset.
• Certification in workplace violence prevention (e.g., CPI, AVADE) or healthcare safety (e.g., CHSP, CHPA) is an asset.

QUALIFICATIONS

• Minimum of 5 years of progressive project management experience, with at least 3 years in a hospital or healthcare setting, ideally in roles related to clinical practice, health and safety, risk, or security.
• Demonstrated experience leading or supporting workplace violence prevention programs, safety initiatives, or related change management.
• Strong understanding of legislation and standards related to workplace violence, including the Occupational Health and Safety Act (Ontario), Public Hospitals Act, Human Rights Code, and applicable accreditation standards.
• Demonstrated ability to conduct or lead risk assessments and hazard identification and implement mitigation strategies in high-risk environments.
• Knowledge of behavioural alert systems, de-escalation practices, and trauma-informed support models.
• Proven ability to collect, analyze, and report incident data to identify trends and inform decisions.
• Experience developing and delivering education to clinical and non-clinical teams.
• Strong facilitation, consultation, and conflict resolution skills with the ability to build consensus across diverse stakeholder groups.
• Excellent written and verbal communication skills.
• Proficiency in project management and data analysis tools (e.g., Microsoft Office, Microsoft Excel, RL6).
• Good work and attendance record required.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto EastGeneral Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patientand staff safety policies and procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.