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FOH Manager

MTY Group29 days ago
Kanata, ON
Senior Level
Full-time

Top Benefits

On-site training
Uniform provided
Free meal

About the role

Nature of the work

You have leadership and are always the first to supervise and organize projects with your friends? We have the perfect job for you. You enjoy planning, organizing, directing, and controlling operations and operations to maintain outstanding service that meets our standards. You want to have satisfied customers in an establishment with a rewarding work environment for employees. Come join us!

Main functions

  • Oversee daily FOH operations, including opening and closing procedures.
  • Manage and train FOH staff (hosts, servers, bartenders).
  • Ensure high levels of customer service** and guest satisfaction.
  • Handle guest complaints and resolve issues efficiently.
  • Manage FOH scheduling and labour control.
  • Monitor inventory for FOH supplies and beverages.*=
  • Ensure compliance with health, safety, and liquor regulations.

Requirements

Completion of Secondary V may be required, followed by 3 to 5 years of experience as a team leader in a dining room or kitchen, or in a management position in a retail business. Work schedules are generally fixed. Frequent work evenings, weekends and holidays. Office work outside peak hours.

Benefits:

  • On-site training
  • Uniform provided
  • Free meal

Job Type: Full-time

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Management: 3 years (preferred)

Work Location: In person

About MTY Group

Restaurants
501-1000

EXCELLENCE. DEDICATION. INNOVATION.

These three principles have made MTY Food Group inc. one of the largest franchisers in Canada's restaurant industry.

MTY Group is a family whose heart beats to the rhythm of its banners, the very soul of its multi-branded strategy. For over 35 years, it has been increasing its presence by delivering new concepts in quick-service restaurants and making acquisitions and strategic alliances that have allowed MTY Group to reach new heights year after year.

By combining new trends with operational know-how, the banners forming the MTY Group now touch the lives of millions of people every year. With more than 2,700 stores, the many flavours of the MTY Group have the key to responding to the different tastes and needs of consumers today and tomorrow.