Are you driven by the challenge of fortifying endpoints, streamlining user experiences, and staying ahead of evolving tech landscapes? Ready to lead the charge in transforming how technology empowers our staff and students**—one endpoint at a time? If you answered yes to these questions, we may just have the opportunity for you!**

Serving as a member of the IT Department**,** the IT Endpoint Technology Specialist will oversee the management, administration, delivery and optimization of the endpoint management platform(s), end-user hardware and operating system(s) and end-user software applications. This includes ensuring compliance with organizational policies, security mandates and industry standards through regular system audits.

WHAT WE OFFER:

• Extensive benefits; health, drug, vision, dental, and health care spending account
• Enrolment in an exceptional Pension Plan
• Employee and Family Assistance Program
• Staff Wellness resources
• Competitive vacation days; plus, additional two-week paid Christmas Break
• Condensed summer working hours
• Flexible working solutions
• Inclusive, high-performing culture
• Ongoing learning and career growth

WHAT YOU CAN EXPECT:

• Administer the Endpoint Management platform(s), configurations, patch and security management, inventory management, vendor and consultant engagement and support;
• Provide strategic planning around Endpoint architecture, future enhancements, pre-production testing/QA and lab development;
• Ensure all platforms meet or exceed industry standards for version, configuration, security and compliance;
• Provide escalated technical support to IT Staff for issues related to Endpoint hardware, software, integrations and implementations;
• Manage escalated and critical incidents to come to a resolution;
• Routinely build, test, deploy and support endpoint hardware drivers and configurations for all Endpoint devices Board-wide;
• Software and application review, testing, packaging and deployment;
• Research hardware and software applications for enhanced capabilities, testing of internal software applications for functionality, compliance and compatibility;
• Collaborate with the Privacy & Enterprise Risk department regarding user data security;
• Regularly participate and/or act as the primary resource on Board wide strategic IT projects as it relates to Endpoint Technology, Endpoint Management, Security, Support as well as Software integration and or deployment;
• Create and maintain any documentation, policies, procedures, as they relate to the systems, platforms, integrations, processes and other materials to setup, configure, support and maintain Endpoint Platforms and support(s);
• Architecture documentation as it relates to endpoint platforms as well as build books/design documentation for all Endpoint platforms and systems;
• Other duties as assigned.

WHAT YOU BRING:

• Three-year College or University diploma - IT focused program required;
• Over four years of direct field related experience;
• MCSE Windows/InTune and/or SCCM Certification is an asset;
• Knowledge and demonstrated experience in managing, configuring and supporting Microsoft SCCM Endpoint management platform in a complex environment;
• Proficiency in Microsoft InTune and some familiarity with other endpoint management tools such as Jamf, Google Admin preferred;
• Thorough understanding of Windows, iOS and Android operating systems;
• Broad knowledge and understanding of endpoint systems, such as device enrolment and provisioning, configuration, device compliance, patch management, application packaging, virtual desktop infrastructure, and group policy management;
• Proven experience with Active Directory, Azure Active Directory, and Office 365 environments;
• Analytical and problem-solving skills; troubleshooting of complex issues;
• Excellent communication and collaboration abilities;
• Ability to work independently on projects with no supervision;
• A proficient understanding of networking fundamentals and equipment (TCP/IP, DNS, routers, switches);
• Manage tasks in a fast-paced, high growth, rapidly changing environment.

This is a full time, permanent position.

**HOURS:**8:00 a.m. – 4:00 p.m. Monday – Friday

LOCATION: Information Technology Services Centre, St. Catharines

We thank all candidates for applying; however, only those selected for an interview will be contacted.

At Niagara Catholic, we are an equal opportunity employer that values and celebrates diversity with qualified staff who reflect the communities we serve. We encourage individuals from all backgrounds to apply to our positions.

The Niagara Catholic District School Board is committed to accommodating the individual needs of job candidates within our recruitment processes, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted by the Niagara Catholic District School Board, please advise if you require an accommodation.