Top Benefits
About the role
At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.
Turn Service into Smiles - Join Fundy Honda as a Term Service Advisor!
160 Rothesay Ave, Saint John, NB, E2J 2B5
Hourly Wage: $19.65 - $23.00 + Performance Bonus
Fundy Honda has been serving the community of Saint John for over 40 years and continues to offer the best car dealership experience in New Brunswick**. We are on the hunt for a** Term Service Advisor where you will be the primary point of contact for our customers, ensuring a seamless and professional experience from start to finish. Whether coordinating service appointments, diagnosing concerns, or providing expert guidance, your effective communication, attention to detail, and rapport-building skills will define success in this role.
Your Role: Excellence in Every Interaction
Key Responsibilities
- Provide a world-class customer experience, welcoming guests with professionalism and enthusiasm.
- Listen actively to customer concerns, translating their descriptions into actionable service plans.
- Verify warranty and service coverage, ensuring customers understand their options clearly.
- Develop accurate service estimates, transparently communicating costs for parts, labor, and materials.
- Prepare detailed repair orders, documenting vehicle symptoms, necessary services, and technician recommendations.
- Maintain strong customer relationships, keeping clients informed on service progress and expected completion times.
- Manage multiple tasks efficiently, showcasing strong organization skills in a fast-paced environment.
- Stay ahead of industry trends by participating in manufacturer training and development programs.
What You Bring
✔ Professional & Friendly Approach – A customer-first mindset with a warm and welcoming demeanor.
✔ Strong Communication & Rapport-Building Skills – You create trust and long-term relationships effortlessly.
✔ Detail-Oriented & Organized – You efficiently manage service details, schedules, and follow-ups.
✔ Previous Experience in Automotive, Hospitality, or Luxury Retail – A background in high-end customer service is an asset.
✔ Valid Driver’s License – With an acceptable driver’s abstract.
Why You'll Love Steele Auto Group: you’re not just joining a company, you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential.
Our purpose: Inspiring people to drive positive impact—through every interaction, every vehicle, every journey.
What we offer:
A Fun & Supportive Team – motivated professionals who will mentor, support, and cheer you on
Flexible Health & Dental Benefits – Choose from six cost-shared options.
Career Growth – We promote from within and invest in your future.
Employee Discounts – On vehicle purchases, parts, and service.
Retirement Savings Plan – Employer matched up to 4% (5% after 5 years).
Community Engagement – Be part of a company that gives back.
- Fast-paced, Professional Culture – No two days are the same.
**Steele Auto Group is more than just a workplace—**it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.
Drive your career forward and apply today!
Learn more about us at www.steeleauto.com
About Steele Auto Group
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
Top Benefits
About the role
At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.
Turn Service into Smiles - Join Fundy Honda as a Term Service Advisor!
160 Rothesay Ave, Saint John, NB, E2J 2B5
Hourly Wage: $19.65 - $23.00 + Performance Bonus
Fundy Honda has been serving the community of Saint John for over 40 years and continues to offer the best car dealership experience in New Brunswick**. We are on the hunt for a** Term Service Advisor where you will be the primary point of contact for our customers, ensuring a seamless and professional experience from start to finish. Whether coordinating service appointments, diagnosing concerns, or providing expert guidance, your effective communication, attention to detail, and rapport-building skills will define success in this role.
Your Role: Excellence in Every Interaction
Key Responsibilities
- Provide a world-class customer experience, welcoming guests with professionalism and enthusiasm.
- Listen actively to customer concerns, translating their descriptions into actionable service plans.
- Verify warranty and service coverage, ensuring customers understand their options clearly.
- Develop accurate service estimates, transparently communicating costs for parts, labor, and materials.
- Prepare detailed repair orders, documenting vehicle symptoms, necessary services, and technician recommendations.
- Maintain strong customer relationships, keeping clients informed on service progress and expected completion times.
- Manage multiple tasks efficiently, showcasing strong organization skills in a fast-paced environment.
- Stay ahead of industry trends by participating in manufacturer training and development programs.
What You Bring
✔ Professional & Friendly Approach – A customer-first mindset with a warm and welcoming demeanor.
✔ Strong Communication & Rapport-Building Skills – You create trust and long-term relationships effortlessly.
✔ Detail-Oriented & Organized – You efficiently manage service details, schedules, and follow-ups.
✔ Previous Experience in Automotive, Hospitality, or Luxury Retail – A background in high-end customer service is an asset.
✔ Valid Driver’s License – With an acceptable driver’s abstract.
Why You'll Love Steele Auto Group: you’re not just joining a company, you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential.
Our purpose: Inspiring people to drive positive impact—through every interaction, every vehicle, every journey.
What we offer:
A Fun & Supportive Team – motivated professionals who will mentor, support, and cheer you on
Flexible Health & Dental Benefits – Choose from six cost-shared options.
Career Growth – We promote from within and invest in your future.
Employee Discounts – On vehicle purchases, parts, and service.
Retirement Savings Plan – Employer matched up to 4% (5% after 5 years).
Community Engagement – Be part of a company that gives back.
- Fast-paced, Professional Culture – No two days are the same.
**Steele Auto Group is more than just a workplace—**it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.
Drive your career forward and apply today!
Learn more about us at www.steeleauto.com
About Steele Auto Group
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.