Truthfulness | Fairness | Value | Loyalty

As one of Canada's largest insurance providers, Huestis now a part of Western has more than 180+ locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

Receptionist

As a Receptionist, your success stems from your efficient support with daily clerical tasks and focuses on excellent customer service. You have the opportunity to be part of a collaborative and motivated team who all contribute to the achievement of business goals.

Here is what a typical day looks like

• Welcoming Clients: Greet clients warmly as they arrive and help them feel comfortable while waiting.

• Managing Calls: Answer incoming phone calls with professionalism, direct inquiries to the appropriate departments, and provide basic information about services.

• Document Handling: Organize and prepare important documents for meetings and mailing, such as policy updates or contract renewals.

• Problem Solving: Handle small client issues or questions, offering resolutions or connecting them with the right person.

• Administrative Support: Assist with data entry tasks, processing payments, or updating client records in the database.

• Daily Cash Handling: Daily receipt and balancing of cash receipts, to reconcile petty cash and ensure accurate financial records.

• Client Follow-Up: Call or email clients to confirm appointments or provide information they requested earlier.

The value you bring:

• Customer Service Excellence: The ability to interact professionally and courteously with clients, ensuring a positive experience.

• Communication Skills: Strong verbal and written communication for answering calls, drafting emails, and providing clear information.

• Organizational Skills: Proficiency in managing schedules, coordinating appointments, and maintaining a tidy reception area.

• Attention to Detail: Precision in handling documents, entering data, and reconciling financial records like cash receipts and petty cash.

• Problem-Solving: Quick thinking to address client concerns and resolve issues effectively.

• Multitasking: Managing multiple responsibilities simultaneously, such as answering calls, welcoming clients, and completing administrative tasks.

• Adaptability and Learning: A willingness to continuously learn and adapt to new tools, procedures, or industry-related knowledge.

Hours: Full Time, Permanent - 37.5 hours/week

Location: Kensington, PEI – In Office

Requisition #: 81984

Salary Range: $37,000 - $41,000

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package including 3 weeks’ vacation

For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.