Company Description

A destination for all creative types, DeSerres set the standards for creativity. With twenty-eight stores, DeSerres inspires its customers to let their imaginations run wild and supports them through their various projects. Leverage your skills with a leading name in art supplies, crafts, and DIY in this permanent, full-time position at our store located in Gatineau.

Job Description

In this role, you will be responsible for supporting the Manager. You will support the team in customer service, human resources management, merchandising, and financial control.

Main Responsibilities:

• Plan, organize, manage, and control all branch operations to ensure their sound management;

• Develop business strategies to achieve the branch's sales and profitability objectives;

• Train and manage employees in accordance with customer service standards;

• Communicate sales targets, in-store promotions, and promotional events to employees;

• Train and develop employees to optimize sales strategies to achieve targets;

• Implement corporate policies by using positive change management methods;

• Apply in-store merchandising standards;

• Foster a positive work environment that encourages employee engagement by remaining present and available on the sales floor;

• Prepare the next generation by hiring, training, developing and evaluating the performance of the team;

• Supervise and manage schedules and salary budgets;

• Supervise in-store inventory management;

• Ensure compliance with occupational health and safety standards;

• Be present within the community.

Qualifications

• A minimum of 2 years of retail experience or equivalent experience;

• Strong customer focus;

• Leadership;

• Sales skills;

• Good organizational and time management skills;

• Excellent communication skills in both french and english;

• Varied weekday, weekend, and evening hours.

Additional Information

Benefits :

• Group insurance plan and RRSP;
• Discount on in-store products;
• Flexible hours and vacations;
• Friendly and dynamic work environment;
• Opportunities for advancement.