Top Benefits
About the role
Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!
About Us:
Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.
Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.
The role reports to the Team Lead, Referrals. This is a remote opportunity to with some requirement to be in Toronto office as needed, working Monday through Friday.
Why You’ll Love Working Here:
- Coffee and Snacks: Keep your energy up with our delicious onsite offerings.
- Staff Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.
- Benefits: Comprehensive health plans, retirement saving matches, educational reimbursement, and so much more!
- Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.
- Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.
- Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.
What You'll Do:
- Coordinate follow up care from appointments
- Work with Physicians and Nurses in managing client care
- Respond to all communications including e-mails and phone calls in a timely manner
- Coordinate with other staff to ensure exceptional delivery of service
- Answer patient calls from assigned phone queues
- Perform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities
There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organization skills, a strong attention to detail, an ability to prioritize and have experience working with multi-disciplinary teams.
What You'll Need:
- Prior experience in a medical administrative or client service position working with outbound medical referrals
- Experience in a Medical Office position is an asset
- Medical Office Administration diploma is a plus
- Excellent written, verbal and electronic communication skills
- Proficient in Outlook
- Exceptional client service skills
- Sound knowledge of medical terminology
- Experience with Accuro EMR and Salesforce is a plus
Ready to Apply?
If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.
Diversity, Equity and Accessibility:
Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.
About Medcan
Medcan is a global leader in proactive health and wellness services and is devoted to providing care for individuals, families and employers that is grounded in the latest evidence-based practices, technologies and treatments. Our team of medical experts unites to provide transformational specialty and primary care to achieve more for you and your health.
Medcan’s flagship Annual Health Assessment is a comprehensive, physician-led analysis of your current health and wellness as well as your future risk for developing disease. We provide our clients with personalized plans and help them take action through our comprehensive ecosystem of services, along with convenient in-person and virtual ongoing care.
Located in downtown Toronto (150 York St.), Oakville (2275 Upper Middle Rd.), Collingwood (40 Huron St.), and Muskoka (seasonal – 84 Joseph St.) Medcan is here to give you more control over your health and to help you live well, for life. Learn more at www.medcan.com.
Top Benefits
About the role
Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!
About Us:
Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.
Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.
The role reports to the Team Lead, Referrals. This is a remote opportunity to with some requirement to be in Toronto office as needed, working Monday through Friday.
Why You’ll Love Working Here:
- Coffee and Snacks: Keep your energy up with our delicious onsite offerings.
- Staff Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.
- Benefits: Comprehensive health plans, retirement saving matches, educational reimbursement, and so much more!
- Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.
- Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.
- Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.
What You'll Do:
- Coordinate follow up care from appointments
- Work with Physicians and Nurses in managing client care
- Respond to all communications including e-mails and phone calls in a timely manner
- Coordinate with other staff to ensure exceptional delivery of service
- Answer patient calls from assigned phone queues
- Perform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities
There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organization skills, a strong attention to detail, an ability to prioritize and have experience working with multi-disciplinary teams.
What You'll Need:
- Prior experience in a medical administrative or client service position working with outbound medical referrals
- Experience in a Medical Office position is an asset
- Medical Office Administration diploma is a plus
- Excellent written, verbal and electronic communication skills
- Proficient in Outlook
- Exceptional client service skills
- Sound knowledge of medical terminology
- Experience with Accuro EMR and Salesforce is a plus
Ready to Apply?
If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.
Diversity, Equity and Accessibility:
Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.
About Medcan
Medcan is a global leader in proactive health and wellness services and is devoted to providing care for individuals, families and employers that is grounded in the latest evidence-based practices, technologies and treatments. Our team of medical experts unites to provide transformational specialty and primary care to achieve more for you and your health.
Medcan’s flagship Annual Health Assessment is a comprehensive, physician-led analysis of your current health and wellness as well as your future risk for developing disease. We provide our clients with personalized plans and help them take action through our comprehensive ecosystem of services, along with convenient in-person and virtual ongoing care.
Located in downtown Toronto (150 York St.), Oakville (2275 Upper Middle Rd.), Collingwood (40 Huron St.), and Muskoka (seasonal – 84 Joseph St.) Medcan is here to give you more control over your health and to help you live well, for life. Learn more at www.medcan.com.