Visitor Experience Facilitator (Seasonal, Summer 2025)
Top Benefits
About the role
Visitor Experience Facilitator
(Part-Time Seasonal, Summer 2025)
The London Children’s Museum is looking for enthusiastic, kind, and customer-focused Visitor Experience Facilitators (VEF) to join our team in our new home at 100 Kellogg Lane! Working with the Visitor Experience team, VEFs help ensure visitors have a positive and memorable experience at the London Children’s Museum. Our new team members will exemplify our organizational values: Listen Closely, Be Awesome, Stay Curious, Be Helpful, Include Everyone, Dream Big, and Have Fun.
Position: Part-time seasonal contract, ending August 31, with opportunity for extension; 4-25 hours; Primarily weekend, and evening shifts available.
Compensation: $17.20/hour
Key Responsibilities:
- Provide an exceptional experience and customer service to all visitors
- Create a safe and welcoming environment for learning by maintaining exhibit cleanliness, museum tidiness, and overall organization
- Interact with families and proactively respond to visitor needs
- Invoke children’s natural curiosity through the use of materials, exhibits, and artifacts Facilitate quality public programs, including, star shows, fossil shows, artifact interactions and STEAM
- Deliver memorable birthday party experiences
- Ensure a positive visitor experience during facility rentals and special events
- Model the London Children’s Museum’s values and pedagogy in all interactions
- Participate in community outreach programs as needed
- Be a helpful, positive, and engaged member of the London Children’s Museum team
- Other duties as required
Skills & Requirements:
- Enthusiasm for hands-on, experiential learning
- Demonstrated experience in customer service
- Specific interest or expertise in the area(s) of science, art, education, and more
- Previous experience working with children and families
- Strong verbal and interpersonal skills
- Child & Infant First Aid and CPR training are considered an asset
- Must provide a vulnerable sector check Legally entitled to work in Canada following relevant provincial legislation and regulations
- Ability to work weekends, holidays, and some evenings
To apply:
Submit your resume and cover letter to recruitment@londonchildrensmuseum.ca
The London Children’s Museum is committed to creating inclusive employment practices and work environments that celebrate the dignity and uniqueness of every individual. Every effort is made to reduce accessibility barriers during the candidate recruitment and selection process. Accommodations are available during every step of the hiring process.
Job Type: Part-time
Pay: From $17.20 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
About London Children's Museum
The London Children's Museum curates powerful play experiences through immersive environments, authentic materials, and meaningful relationships. As a champion for children, we advocate for their unique perspectives, contributions, and ways of learning.
Exhibits and engaging learning experiences allow children to explore history and heritage, investigate the complexities of science and social relationships, and celebrate the beauty in art and culture. The London Children's Museum helps children ignite their curiosity and play their way to a life of innovation and creative discovery.
Visitor Experience Facilitator (Seasonal, Summer 2025)
Top Benefits
About the role
Visitor Experience Facilitator
(Part-Time Seasonal, Summer 2025)
The London Children’s Museum is looking for enthusiastic, kind, and customer-focused Visitor Experience Facilitators (VEF) to join our team in our new home at 100 Kellogg Lane! Working with the Visitor Experience team, VEFs help ensure visitors have a positive and memorable experience at the London Children’s Museum. Our new team members will exemplify our organizational values: Listen Closely, Be Awesome, Stay Curious, Be Helpful, Include Everyone, Dream Big, and Have Fun.
Position: Part-time seasonal contract, ending August 31, with opportunity for extension; 4-25 hours; Primarily weekend, and evening shifts available.
Compensation: $17.20/hour
Key Responsibilities:
- Provide an exceptional experience and customer service to all visitors
- Create a safe and welcoming environment for learning by maintaining exhibit cleanliness, museum tidiness, and overall organization
- Interact with families and proactively respond to visitor needs
- Invoke children’s natural curiosity through the use of materials, exhibits, and artifacts Facilitate quality public programs, including, star shows, fossil shows, artifact interactions and STEAM
- Deliver memorable birthday party experiences
- Ensure a positive visitor experience during facility rentals and special events
- Model the London Children’s Museum’s values and pedagogy in all interactions
- Participate in community outreach programs as needed
- Be a helpful, positive, and engaged member of the London Children’s Museum team
- Other duties as required
Skills & Requirements:
- Enthusiasm for hands-on, experiential learning
- Demonstrated experience in customer service
- Specific interest or expertise in the area(s) of science, art, education, and more
- Previous experience working with children and families
- Strong verbal and interpersonal skills
- Child & Infant First Aid and CPR training are considered an asset
- Must provide a vulnerable sector check Legally entitled to work in Canada following relevant provincial legislation and regulations
- Ability to work weekends, holidays, and some evenings
To apply:
Submit your resume and cover letter to recruitment@londonchildrensmuseum.ca
The London Children’s Museum is committed to creating inclusive employment practices and work environments that celebrate the dignity and uniqueness of every individual. Every effort is made to reduce accessibility barriers during the candidate recruitment and selection process. Accommodations are available during every step of the hiring process.
Job Type: Part-time
Pay: From $17.20 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
About London Children's Museum
The London Children's Museum curates powerful play experiences through immersive environments, authentic materials, and meaningful relationships. As a champion for children, we advocate for their unique perspectives, contributions, and ways of learning.
Exhibits and engaging learning experiences allow children to explore history and heritage, investigate the complexities of science and social relationships, and celebrate the beauty in art and culture. The London Children's Museum helps children ignite their curiosity and play their way to a life of innovation and creative discovery.