ASSISTANT STORE MANAGER

Guelph, ON

We are currently looking for an Assistant Store Manager to join our innovative, growing company which will be located in the Stone Road Mall to work in a dynamic, fast-paced, fun and professional work environment. If you are someone who is reliable and excited about their work, this is the job for you.

The Assistant Store Manager assists the Store Manager with organizing and running our retail stores when requested, and fills in for the Store Manager as required. Your responsibilities include notifying managers of hiring needs/floor coverage shortages; assisting with recruitment; understanding and helping to enforce all company policies, Employment Standards, Human Rights and employment laws. In addition, you will assist the Store Manager with overseeing the sales teams’ ability to meet or exceed their standards and targets on a regular basis, as well as meeting their goals of efficiency and customer satisfaction.

Why The Quark Group?

The Quark Group was founded in 1977 in Winnipeg, Manitoba. We are the largest privately-owned Canadian retail footwear chain in Western Canada. At Quarks and Urban Trail, we offer high quality name brand footwear and accessories for men and women, bringing you the best in quality, selection and fit. Our vision is to provide leading customer service in Canada’s premium comfort footwear and apparel industry, in a responsible and ethical manner while being a positive force for our communities and corporate family.

We currently operate 40 stores across British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and New Brunswick.

At Quarks, every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our customers, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

Some of What we Offer:

· Earn great commission for personal and store sales on top of a competitive retail base rate

· Outstanding staff discounts

· Robust benefits package (Extended Health, Dental, EFAP, LTD, etc.)

· Paid vacation

· Training and development

· Work with top-quality brands such as Blundstone, Birkenstock, UGG and many more!

· Meet new people and establish relationships with customers and co-workers!

· Our exciting and engaging culture

· “We want to hear your voice”, employee engagement surveys and recognition programs

· A diverse and inclusive workforce

· Teamwork

· Innovation

· Passion

· Fun

Specifically, the Assistant Store Manager will bring*:*

· A positive attitude and strong work ethic.

· Experience as a collaborative and respectful team player.

· Your commitment to maintaining an emotionally safe work environment for you, your colleagues, and your customers.

· Your passion to succeed in a fast-paced customer service environment.

· Ability to work days, evenings, and weekends.

· Exceptional people skills and ability to build strong relationships.

· Excellent communication and listening skills.

· Excellent decision-making ability and problem-solving skills.

· Strong computer skills.

· Experience with point of sale (POS) systems.

We’d Love to Hear from People With*:*

· At least 2 years of relevant retail sales experience preferably in a supervisory or lead role.

· Secondary school graduates or GED.

· Experience coaching and developing staff to optimize productivity and increase sales.

· Strong communication and interpersonal abilities.

· A positive attitude with the ability to perform in a fast-paced environment.

· Outgoing, professional personality with the ability to build relationships quickly.

· Computer skills: POS system, Outlook, MS Office tools.

· Strong mathematical and analytical skills.

· A passionate and engaged brand ambassador.

Candidates must be residents of the country and legally entitled to work in Canada. Job offers will be contingent upon a successful background check.

The Quark Group is an equal opportunity employer. We are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, customers, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, and reasonable accommodation. We welcome and encourage applications from all persons.

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Guelph, ON N1G 2X6: reliably commute or plan to relocate before starting work (preferred)

Experience:

• sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person